HVAC Service Technician

Summers of Brownsburg•Bloomington, IL

About The Position

Summers Plumbing Heating & Cooling is hiring an EPA-certified Residential HVAC Technician to service and repair heating and cooling systems in customers’ homes. The technician diagnoses problems, explains solutions, quotes repairs or replacements, completes approved work, and provides professional customer service. The role also includes troubleshooting residential HVAC systems and installing supporting indoor air quality (IAQ) products according to manufacturer specifications and applicable codes. Technicians are expected to attend training to expand their knowledge and expertise, with further certifications expected. The position includes participation in on-call assignments and backup coverage, staff meetings, and training sessions. Applicants must be able to perform the physical tasks described, use hand and power tools, and meet the employer’s conditions of employment, including drug testing, background checks, and a valid driver’s license.

Requirements

  • EPA certification.
  • Experience in residential HVAC service and sales.
  • Ability to learn to determine residential HVAC service needs, quote prices, and perform repairs.
  • Ability to interact and communicate effectively with customers in their homes and businesses.
  • Understanding of residential heating and cooling equipment operation, IAQ, air distribution systems, and basic repairs of HVAC appliances and fixtures.
  • Ability to learn to troubleshoot and repair a variety of residential HVAC systems and install supporting IAQ products according to manufacturer specifications and applicable codes.
  • Ability to lift and maneuver equipment weighing up to 75 pounds.
  • Ability to crawl, climb, kneel, squat, bend, reach overhead, and climb and work on ladders.
  • Ability to use hand and power tools.
  • Valid driver’s license; drug testing and background checks are conditions of employment.
  • Positive attitude and ability to work hard, smart, and efficiently.

Responsibilities

  • Service and repair residential heating and cooling systems.
  • Diagnose HVAC issues, determine service needs, and provide solutions to customers.
  • Inspect systems thoroughly and quote repairs or replacements accurately.
  • Complete proposed work as quoted.
  • Troubleshoot and repair a variety of residential HVAC systems.
  • Install supporting IAQ products according to manufacturer specifications and applicable codes.
  • Communicate professionally and respectfully with customers, office staff, and coworkers.
  • Participate in on-call assignments and backup coverage as required.
  • Attend required staff meetings and training sessions.
  • Follow company policies and procedures and contribute to a professional, friendly work environment.
  • Perform other duties as assigned.

Benefits

  • Paid holidays, including holiday pay for the employee’s birthday.
  • Vacations.
  • Health insurance.
  • Dental insurance.
  • Short- and long-term disability coverage.
  • Company-paid short-term disability insurance.
  • Life insurance.
  • 401(k) with company match.
  • Employee ownership through an Employee Stock Ownership Plan (ESOP).
  • Opportunities for personal and professional growth.
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