HVAC - Service Technician

Henco Plumbing Services•The Dalles, OR

15d•$70,000 - $200,000

About The Position

Henco Plumbing Services is seeking a residential HVAC Service Technician for a career-focused opportunity with uncapped performance compensation. The company describes itself as a trusted plumbing provider in the Pacific Northwest, focused on customer needs, skilled professionals, and service delivered with integrity and professionalism. The posted annual pay range is $70,000 to $200,000, with average take-home earnings stated as $70,000–$200,000+. The technician will clean, adjust, repair, install, and troubleshoot HVAC systems and equipment; diagnose electrical and mechanical faults; perform emergency repairs; and identify equipment maintenance risks. The role also includes documenting work in Service Titan, complying with appliance standards and occupational health and safety requirements, and communicating with customers about issues, solutions, outcomes, and recommended products or services.

Requirements

At least 1 year of HVAC service experience.
Outstanding work ethic and excellent customer service and communication skills.
Valid driver's license and satisfactory driving record.
Professionalism and pride in work and appearance.
Ability to handle heavy equipment and work outdoors.
Willingness to submit to and pass a pre-employment background check and drug test.

Responsibilities

Clean, adjust, and repair HVAC systems, including reheat coils, air handling units, ductwork, vents, and condensation drainage.
Install HVAC equipment and systems.
Troubleshoot HVAC systems and equipment to diagnose problems.
Diagnose electrical and mechanical faults in HVAC systems.
Identify maintenance risks on equipment.
Perform emergency repairs promptly and efficiently.
Ensure compliance with appliance standards and the Occupational Health and Safety Act.
Track repairs and completed work in Service Titan trade software.
Engage with customers or clients to explain issues, solutions, and outcomes, and recommend products and services for optimal system performance.

Benefits

Uncapped performance compensation.
Up to 2 weeks of paid vacation.
401(k) retirement plan with company match.
Medical, dental, and vision coverage for the employee and eligible family members.
Company life insurance.
Supplemental life insurance.
Supplemental AD&D insurance.
Short-term and long-term disability insurance.
Critical illness insurance.
Flexible Spending Account (FSA).
Uniforms provided.
Company-issued iPad and iPhone.
Tools, equipment, company vehicle, and gas card provided.
Employee discounts.
Career growth opportunity.
Employee referral bonuses.