HVAC Service Technician

Lane Valente Industries•South Windsor, CT

19d

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. Its in-house field technicians service major U.S. corporations and are supported by office managers. The HVAC Service Technician performs service work and site maintenance for national accounts, servicing and repairing products and equipment at customer locations and ensuring customer satisfaction. The role includes preventative maintenance, site surveys, replacements, modifications, technical support, and customer contact. It also involves preparing for on-site work, maintaining equipment and vehicles, documenting job activity and costs, ordering parts, and keeping current on products and specifications. Regular travel is required, including some overnight travel, and overtime or weekend work may be necessary.

Requirements

Ability to use a variety of hand tools.
Ability to follow blueprints or engineering specifications.
Ability to read and interpret product specifications.
Flexibility to work overtime and weekends as necessary.
Ability to meet regular travel requirements, including some overnight travel as needed.

Responsibilities

Service products and equipment on assigned projects and ensure customer satisfaction.
Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Identify, analyze, diagnose, and repair systems and products at customer locations.
Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
Prepare for on-site installation and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
Inspect vehicles for condition and cleanliness.
Maintain vehicle service records, schedule service, and complete repairs and maintenance.
Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
Complete paperwork for each job and maintain files, including records of daily time, progress, and duration.
Represent the company as a direct customer contact and provide technical support to customers.
Determine parts required for repairs and when they are needed.
Record parts, materials, labor, subcontractor, and other cost data per assignment, and return unused resources.
Submit required paperwork and reports in a timely manner.
Keep current on products concerning installation, operation, maintenance, service, and repair.
Read and interpret product specifications.
Work overtime or weekends as necessary and travel regularly, including overnight travel as needed.