HVAC Service Technician

Lane Valente Industries•New Rochelle, NY

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. It has an in-house group of field technicians who service major U.S. corporations, supported by managers in its offices. The company seeks productive team members who value integrity and learning. The HVAC Service Technician performs service work and site maintenance for national accounts. The role services and repairs HVAC products and equipment at customer locations, performs preventative maintenance and site surveys, and supports installations, replacements, and modifications. It also involves customer contact and technical support, maintaining vehicles and equipment, documenting work and costs, ordering parts, and staying current on product specifications and service practices. Regular travel is required, including occasional overnight travel, and overtime or weekend work may be necessary.

Requirements

  • Ability to use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
  • Ability to diagnose and repair systems and products at customer locations.
  • Ability to read and interpret product specifications.
  • Flexibility to work overtime and weekends as necessary.
  • Ability to meet regular travel requirements, including some overnight travel as needed.

Responsibilities

  • Service products and equipment on assigned projects and ensure customer satisfaction.
  • Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
  • Identify, analyze, diagnose, and repair systems and products at customer locations.
  • Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
  • Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
  • Inspect vehicles for condition and cleanliness.
  • Maintain vehicles by keeping service records, scheduling service, and completing repairs and maintenance.
  • Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
  • Document each job through paperwork and file maintenance, including daily time, progress, and duration.
  • Represent the company as a direct customer contact and provide technical support to customers.
  • Determine which parts to order for repairs and when they are needed.
  • Record parts, materials, labor, subcontractor, and other cost data for each assignment, and return unused resources.
  • Submit required paperwork and reports in a timely manner.
  • Keep current on product installation, operation, maintenance, service, and repair.
  • Read and interpret product specifications.
  • Travel regularly, including overnight travel as needed, and work overtime or weekends as necessary.

Benefits

  • Medical insurance
  • Dental insurance
  • Paid vacations
  • 401(k) retirement plan with generous company match
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