HVAC Service Technician

Lennox International•Mount Pleasant, SC
•$39,000 - $77,000

About The Position

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field activities supporting installation, maintenance, and service of heating, ventilating, and air conditioning systems for commercial customers. This hourly, non-exempt role involves working independently and as part of a team to maintain customer satisfaction and safe work practices. The position includes on-site preventative maintenance, routine repairs, and calibration after installation. Technicians handle basic products and non-complex problems, referring more complex issues to higher-level technicians. They use technical skills and experience to determine service requirements, advise managers about inspections and corrective actions, and complete repairs and required paperwork. Occasional travel, night work, weekend work, and overtime may be required. The role offers an hourly pay range equivalent to $39,000–$77,000 annually, with overtime pay when applicable. Company-provided items include a vehicle, phone, personal protective equipment, and uniforms. Benefits, subject to eligibility, include tuition reimbursement, medical, dental, and vision insurance, prescription drug coverage, a 401(k) plan, short-term disability insurance, life and long-term disability insurance, paid birthing and bonding leave, paid time off, and paid holidays.

Requirements

  • High school diploma or GED equivalent.
  • 2 to 6 years of hands-on commercial HVAC experience.
  • EPA Certification, Type I and Type II or Universal.
  • Valid driver's license and acceptable driving record.
  • Technical aptitude to maintain, service, and troubleshoot equipment.
  • Excellent customer service skills.
  • Good electrical and mechanical diagnostic skills.
  • Ability to work independently and self-schedule.
  • Self-motivation to complete assigned tasks within time constraints.
  • Ability to work with minimum supervision.
  • Ability to work overtime and weekends as required; occasional availability for weekend and night work.
  • Ability to travel occasionally.
  • Ability to safely access rooftops, work at heights, load and unload tools and equipment, climb ladders, and perform the listed lifting, pushing, pulling, and reaching tasks.

Nice To Haves

  • NATE certification.

Responsibilities

  • Perform on-site preventative maintenance, routine repairs, and calibration after installation.
  • Handle basic, non-complex products and problems, referring more complex problems to higher-level technicians.
  • Use experience and technical skills in preventative maintenance and system operations to determine service requirements.
  • Advise the manager about preventative maintenance inspections performed and corrective actions to be taken.
  • Work in a team-based environment to share information and workload while ensuring customer satisfaction.
  • Work safely and ensure that safety measures are followed at all times.
  • Complete repairs and required paperwork.
  • Perform other duties as assigned.

Benefits

  • Competitive pay with weekly payroll.
  • Overtime available to increase earnings potential.
  • Company-paid vacation, personal days, and holidays.
  • Company vehicle, phone, personal protective equipment, and uniforms provided.
  • Ongoing training and development.
  • Matching 401(k).
  • Comprehensive health and wellness benefits, perks and discounts, pet insurance, and free subscriptions.
  • Tuition reimbursement.
  • Medical, dental, and vision insurance.
  • Prescription drug coverage.
  • Short-term disability insurance.
  • Eight weeks of paid birthing leave.
  • Two weeks of paid bonding leave.
  • Life and long-term disability insurance.
  • Up to 10 days of paid time off and 10 paid holidays for eligible new employees, depending on hire date.
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