HVAC Service Technician

Lane Valente Industries•Macon, GA

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. The HVAC Service Technician provides service work and site maintenance for national accounts, servicing products and equipment on assigned projects and working to ensure customer satisfaction. The role involves diagnosing, repairing, maintaining, and modifying HVAC systems and products at customer locations, as well as providing technical support and representing the company in direct customer interactions. The technician prepares for installations and repairs by reviewing building layouts, anticipating difficulties, gathering materials, and coordinating on-site work. The position also includes maintaining vehicles and equipment, determining and ordering repair parts, and documenting job activities, time, costs, progress, and materials. Regular travel is required, including occasional overnight travel, and the technician must be flexible to work overtime or weekends as necessary.

Requirements

  • Experience or capability servicing HVAC products and equipment; no specific years of experience are stated.
  • Ability to use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
  • Ability to read and interpret product specifications.
  • Flexibility to work overtime and weekends as necessary.
  • Ability to meet regular travel requirements, including some overnight travel as needed.

Responsibilities

  • Service products and equipment on assigned projects and ensure customer satisfaction.
  • Use hand tools and blueprints or engineering specifications to diagnose and repair units.
  • Identify, analyze, diagnose, and repair systems and products at customer locations.
  • Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
  • Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
  • Inspect vehicles for condition and cleanliness.
  • Maintain vehicles by keeping service records, scheduling service, and completing repairs and maintenance.
  • Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
  • Complete paperwork and maintain files for each job, including daily time, progress, and duration.
  • Represent the company as a direct customer contact.
  • Determine parts required for repairs and when they are needed.
  • Record parts, materials, labor, subcontractor, and other cost data per assignment, and return unused resources.
  • Submit required paperwork and reports in a timely manner.
  • Keep current on products related to installation, operation, maintenance, service, and repair.
  • Read and interpret product specifications.
  • Provide technical support to customers.
  • Travel regularly, including overnight travel as needed, and work overtime or weekends as necessary.

Benefits

  • Medical insurance
  • Dental insurance
  • Paid vacations
  • 401(k) retirement plan with generous company match
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