HVAC Service Technician

Ultimate Heating & Air, Inc•Meridian, ID

10d•$55,000 - $150,000•Onsite

About The Position

At Ultimate Heating, Air & Plumbing, we've spent over 20 years building a reputation for excellence throughout the Boise Valley—and we're continuing to grow. We're looking for an HVAC Service Technician who takes pride in delivering exceptional service, solving problems the right way, and creating an outstanding customer experience on every call. This role is critical to our success—you are the face of our company in the customer's home. You'll diagnose, repair, maintain, and install HVAC systems while building trust and delivering the level of service our customers expect. If you're driven, accountable, customer-focused, and ready to grow your career, we'd love to meet you.

Requirements

Must be 21 years of age or older
Valid driver's license with an insurable driving record
Ability to pass a background check
Ability to pass a pre-employment drug screen (including marijuana)
Apprentice or Journeyman HVAC License
Strong mechanical aptitude and troubleshooting skills
Knowledge of HVAC systems, installation practices, and safety standards
Excellent communication and customer service skills
Ability to work independently while managing time effectively

Nice To Haves

Previous HVAC experience preferred
EPA Certification preferred

Responsibilities

Diagnose, repair, maintain, and install residential and light commercial HVAC systems
Educate homeowners on repair options and system recommendations
Represent Ultimate Heating, Air & Plumbing with professionalism and integrity
Deliver a five-star customer experience on every visit
Perform preventative maintenance, diagnostics, repairs, and installations
Troubleshoot HVAC systems accurately and efficiently
Install equipment according to manufacturer specifications and company quality standards
Ensure all work meets safety and code requirements
Build trust through professionalism and clear communication
Explain system issues and recommended solutions in a way customers understand
Deliver an exceptional customer experience from arrival to completion
Take ownership of your performance and customer satisfaction
Maintain productivity, quality workmanship, and efficiency
Participate in ongoing coaching and training
Maintain clean, organized work areas and company vehicles
Accurately document all services performed
Follow company policies, procedures, and safety standards
Represent the company professionally at all times
Communicate effectively with dispatch, management, and teammates
Support company goals and contribute to a positive team culture
Participate in training and continuous improvement