HVAC Service Technician

Lane Valente Industries•Waycross, GA

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. Its field technicians service major U.S. corporations and are supported by office managers. The HVAC Service Technician handles service work and site maintenance for national accounts, servicing and repairing HVAC products and equipment at customer locations while supporting customer satisfaction. The role includes preventive maintenance, site surveys, replacements and modifications; preparing for installations and repairs; maintaining vehicles and equipment; documenting work and costs; ordering parts; and providing technical support to customers. The position involves regular travel, some overnight travel as needed, and flexibility to work overtime or weekends when necessary.

Requirements

  • Experience or capability servicing and repairing HVAC products and equipment is required by the duties described.
  • Ability to use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
  • Ability to read and interpret product specifications.
  • Flexibility to work overtime and weekends as necessary.
  • Ability to meet regular travel requirements, including some overnight travel as needed.

Responsibilities

  • Service products and equipment on assigned projects and ensure customer satisfaction.
  • Use hand tools and blueprints or engineering specifications to diagnose and repair units.
  • Identify, analyze, diagnose, and repair systems and products at customer locations.
  • Perform preventive maintenance, site surveys, replacements, and modifications as needed or requested by customers.
  • Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
  • Inspect vehicles for condition and cleanliness; maintain service records and schedule and complete repairs and maintenance.
  • Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
  • Document work by completing job paperwork, including daily time, progress, and duration, and maintaining files.
  • Represent the company as a direct customer contact and provide technical support to customers.
  • Determine which parts to order for repairs and when they are needed.
  • Record parts, materials, labor, subcontractor, and other cost data for each assignment, and return unused resources.
  • Submit required paperwork and reports on time.
  • Stay current on products, including installation, operation, maintenance, service, and repair; read and interpret product specifications.
  • Travel regularly, including overnight travel as needed, and work overtime or weekends when necessary.

Benefits

  • Medical insurance
  • Dental insurance
  • Paid vacations
  • 401(k) retirement plan with generous company match
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