HVAC Service Technician

Lane Valente Industries•Deerfield, MA

19d

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. The HVAC Service Technician performs service work and site maintenance for national accounts, servicing products and equipment on assigned projects and helping ensure customer satisfaction. The role involves diagnosing, repairing, maintaining, installing, and modifying HVAC systems and products at customer locations, as well as providing technical support and serving as a direct customer contact. It also includes preparing for on-site work, maintaining company vehicles and equipment, documenting assignments and costs, and keeping current on product information. The position requires regular travel, including some overnight travel as needed, and flexibility to work overtime and weekends when necessary.

Requirements

Ability to use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Ability to diagnose and repair HVAC systems and products at customer locations.
Ability to perform preventative maintenance, site surveys, replacements, and modifications.
Ability to read and interpret product specifications.
Flexibility to work overtime and weekends as necessary.
Ability to meet regular travel requirements, including some overnight travel as needed.

Responsibilities

Service products and equipment on assigned projects and ensure customer satisfaction.
Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Identify, analyze, diagnose, and repair systems and products at customer locations.
Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
Inspect vehicles, including checking their condition and cleanliness.
Maintain vehicles by keeping service records, scheduling service, and completing repairs and maintenance.
Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
Complete paperwork for each job, including daily time, progress, duration, and required reports, and maintain files.
Represent the company as a direct customer contact and provide technical support to customers.
Determine which parts to order for repairs and when they are needed.
Record parts, materials, labor, subcontractor, and other cost data for each assignment, and return unused resources.
Keep current on products concerning installation, operation, maintenance, service, and repair.
Read and interpret product specifications.
Work overtime or weekends as necessary and travel regularly, including overnight travel as needed.