HVAC Service Technician
About The Position
Black Diamond Experts is a growing Utah-based residential service company specializing in electrical, plumbing, and HVAC services across the Wasatch Front. The HVAC Service Technician diagnoses, repairs, and maintains heating, cooling, and ventilation systems in homes and businesses, while checking for hazards such as carbon monoxide and gas leaks. The role involves field work at residential and commercial customer sites, indoors and outdoors and in varying weather conditions. Travel may be up to 50%; evenings, weekends, or overtime may be required depending on service demand.
Requirements
- High school diploma or equivalent.
- At least 2 years of experience in HVAC service, maintenance, or repair.
- Strong knowledge of HVAC systems, troubleshooting techniques, and repair procedures.
- Required EPA Section 608 certification; certification requirements may vary by state or region.
- Valid driver's license and clean driving record.
- Excellent customer service and communication skills.
- Ability to read and interpret technical diagrams and equipment manuals.
- Ability to pass a background check and drug screening.
Nice To Haves
- Technical or trade school certification.
Responsibilities
- Diagnose, repair, and maintain residential and commercial HVAC systems, including furnaces, air conditioners, heat pumps, and ventilation systems.
- Perform system tune-ups, cleanings, and preventive maintenance.
- Test and inspect HVAC equipment to ensure proper operation and safety compliance.
- Identify needed repairs and provide customers with accurate recommendations and estimates.
- Install replacement parts and equipment as needed.
- Explain diagnoses, repair options, and pricing clearly to customers.
- Educate customers about maintenance plans, system efficiency, and energy-saving solutions.
- Document service tickets, work orders, and job details for each call.
- Collect payments and maintain truck inventory.
- Follow OSHA, EPA, and company safety guidelines.
- Keep tools, equipment, and the service vehicle clean and in safe working condition.
Benefits
- Weekly pay with incentives and bonuses.
- 401(k) retirement plan with company match.
- Holiday pay, vacation pay, and paid time off.
- Company events and parties.
- Medical, dental, vision, life, and long- and short-term disability insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
