HVAC Service Technician

Lane Valente Industries•Knoxville, TN

14d

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. Its in-house field technicians service major U.S. corporations and are supported by managers in its offices. The company emphasizes productivity, integrity, and learning. The HVAC Service Technician handles service work and site maintenance for national accounts. The role services and repairs HVAC products and equipment at customer locations, performs preventative maintenance and site surveys, and provides technical support to customers. It also involves preparing for installations and repairs, maintaining vehicles and equipment, documenting work and costs, ordering parts, and serving as a direct customer contact. Regular travel, occasional overnight travel, and overtime or weekend work may be required as necessary.

Requirements

Ability to use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Ability to read and interpret product specifications.
Flexibility to work overtime and weekends as necessary.
Ability to meet regular travel requirements, including occasional overnight travel as needed.

Responsibilities

Service products and equipment on assigned projects and ensure customer satisfaction.
Use hand tools and follow blueprints or engineering specifications to diagnose and repair units.
Identify, analyze, diagnose, and repair systems and products at customer locations.
Perform preventative maintenance, site surveys, replacements, and modifications as needed or requested by customers.
Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
Inspect vehicles for condition and cleanliness; maintain service records, schedule service, and complete vehicle repairs and maintenance.
Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
Complete paperwork for each job, including daily time, progress, and duration, and maintain files.
Represent the company as a direct customer contact and provide technical support to customers.
Determine which parts to order for repairs and when they are needed.
Record parts, material, labor, subcontractor, and other cost data for each assignment, and return unused resources.
Submit required paperwork and reports in a timely manner.
Keep current on products concerning installation, operation, maintenance, service, and repair.
Read and interpret product specifications.
Work overtime and weekends as necessary and travel regularly, including overnight travel as needed.