HVAC Service Technician

Brady Services•Winston-Salem, NC

50d•Onsite

About The Position

The Service Technician - Level III role is responsible for the complex installation, maintenance, start-ups, and repair of commercial HVAC systems, including large unitary and chilled water systems and specialty products, as well as utilizing industry standards for safe work practices daily while providing professional customer service to complex customer accounts. Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. Opportunities for relocation assistance to North Carolina.

Requirements

Associate’s degree, certificate, or military training in Heating, Ventilation and Air Conditioning from an accredited institution.
Be willing to have goal oriented discussions with junior technicians
15+ years of commercial HVAC experience
Proficiency with computer devices (including laptops, tablets, and smart phones) and working knowledge of Microsoft Office, Adobe Acrobat, and Apple iOS software.
Proficiency with applicable maintenance tools, connected login, and operational renderings.
Universal EPA certification
Ability to pass drug screening.
Ability to prove US employment eligibility.
Must possess a valid driver’s license.

Responsibilities

Responsible for servicing products and equipment on assigned accounts to ensure customer satisfaction
Performs timely preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers
Perform repairs, overhauls, and start-ups of complex commercial HVAC systems
Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units
Documents work by completing paperwork on each job daily and closing out jobs in a timely manner
Determines parts to order for repairs and timeliness of need
Prepare for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
Provide technical support and act as a resource for customers
Knowledgeable with the products and services offered by Brady and effective in the sales of those products and services
Works independently the majority of the time.
Ability to mentor and coach junior technicians in technical and professional areas.
Inspect, maintain, and complete necessary repairs for all company provided materials including fleet vehicle, tools, equipment
Maintain service uniform wear such as hats, shirts, pants, and shoes to ensure compliance with company dress code
Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices
Collaborate with all Associates to uphold the company’s mission and values
Travel 20% of the time is required
Must be able to work overtime/weekends as required
Must be able to work an on-call basis periodically
Supervises complex jobs with multiple Technicians