HVAC Service Technician

Lennox International•McAllen, TX

22d

About The Position

Lennox National Account Services (NAS), wholly owned by Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field work supporting installation, maintenance, and servicing of heating, ventilating, and air conditioning systems for commercial customers. The work includes preventive maintenance, routine repairs, calibration, and basic troubleshooting, with more complex problems referred to higher-level technicians. Technicians work independently and as part of a team, communicate inspection results and corrective actions to their manager, and prioritize safe work and customer satisfaction. The position is hourly and non-exempt, with overtime pay for hours worked beyond 40 in a week or as otherwise required by state law. Occasional travel, weekend work, night work, and overtime may be required.

Requirements

High school diploma or GED equivalent.
2 to 6 years of hands-on commercial HVAC experience.
Required EPA Type I and Type II or Universal certification.
Valid driver's license and acceptable driving record.
Technical aptitude to perform equipment maintenance, service, and troubleshooting.
Excellent customer service skills.
Good electrical and mechanical diagnostic skills.
Ability to work independently and self-schedule.
Self-motivation to complete assigned tasks within time constraints and with minimal supervision.
Ability to safely access rooftops using fixed or extension ladders, work at heights, and climb ladders to roof height.
Ability to load and unload tools and equipment from a work van; lift occasionally up to 75 pounds; lift to shoulder and overhead occasionally up to 25 pounds; push or pull a wheeled cart up to 150 pounds; repeatedly extend reach overhead; and perform manual tandem lifting of loads up to 125 pounds.

Nice To Haves

NATE certification.
Availability for occasional weekend and night work.
Ability to travel occasionally.

Responsibilities

Perform on-site preventive maintenance, routine repairs, and calibration after installation.
Handle basic, non-complex products and problems, referring more complex issues to higher-level technicians.
Use technical experience to determine service requirements based on preventive maintenance and system operation.
Advise the manager of preventive maintenance inspections performed and corrective actions to be taken.
Work in a team-based environment to share information and workload while ensuring customer satisfaction.
Follow safety measures and work safely at all times.
Complete repairs and required paperwork.
Perform other duties as assigned.

Benefits

Competitive pay with weekly payroll.
Overtime opportunities.
Company-paid vacation, personal days, and holidays.
Company vehicle, phone, personal protective equipment, and uniforms provided.
Ongoing training and development.
Matching 401(k) retirement plan.
Medical, dental, and vision insurance.
Prescription drug coverage.
Short-term disability insurance.
Life and long-term disability insurance.
Eight weeks of paid birthing leave.
Two weeks of paid bonding leave.
Up to 10 days of paid time off and 10 paid holidays, subject to date of hire and eligibility requirements.
Tuition reimbursement.
Health and wellness offerings, perks and discounts, pet insurance, and free subscriptions.