HVAC Service Technician

Horizon Services • Millsboro, DE

23d • $20 - $45

About The Position

Horizon Services is hiring an experienced HVAC Service Technician to troubleshoot, maintain, and repair residential heating and cooling systems while delivering professional customer service. The role involves recommending ways to improve home comfort, efficiency, and system performance, and explaining repair and replacement options to homeowners. Technicians maintain accurate service records and follow company quality standards.

This is a full-time, year-round position with multiple shift opportunities and flexible scheduling; four 10-hour schedules are available in select locations. Horizon offers competitive base pay of up to $45 per hour, performance-based incentives, and a sign-on bonus of up to $3,000 for qualified candidates. The posting states that top technicians earn more than $100,000 annually.

The company provides paid training and professional development, including more than 150 hours of training annually, advanced technical and customer service training, NATE certification and licensing support, tuition reimbursement and scholarship programs, and advancement opportunities.

Requirements

• Experience as an HVAC Service Technician.
• Valid driver's license with a clean driving record.
• Ability to pass a background check and drug screening.
• Strong diagnostic and troubleshooting skills.
• Excellent customer service and communication abilities.
• Professional appearance and positive attitude.
• Dependable, motivated, and committed to quality workmanship.

Nice To Haves

• Relevant HVAC licenses and certifications.
• EPA certification.

Responsibilities

• Troubleshoot, diagnose, and repair residential heating and cooling systems.
• Perform preventative maintenance and system inspections.
• Recommend solutions to improve comfort, efficiency, and system performance.
• Educate homeowners on repair and replacement options.
• Deliver exceptional customer service and professionalism on every call.
• Maintain accurate service records and uphold company quality standards.

Benefits

• Up to $3,000 sign-on bonus for qualified candidates.
• Performance-based bonuses and incentive opportunities.
• Two weeks of paid time off for all new hires.
• More than 150 hours of paid training annually.
• NATE certification and licensing support.
• Tuition reimbursement and scholarship programs.
• Medical, dental, vision, and life insurance.
• Flexible Spending Accounts (FSA).
• Short-term and long-term disability coverage.
• Wellness reimbursement program.
• Employee Assistance Program.
• Paid holidays and paid time off.
• 401(k) with company matching contributions.
• Employee discounts.
• Flexible scheduling options.
• Industry-leading training and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed