Detmer & Sons - HVAC Service Technician

ACE Hardware•Fairborn, OH

12d•$25 - $30

About The Position

Detmer & Sons, now an Ace Hardware Company, is hiring an HVAC Service Technician to provide residential heating and cooling maintenance, diagnostics, troubleshooting, and repair. The role services a range of systems, including forced-air, steam and hot-water, oil, high-velocity, geothermal, and ductless equipment. Technicians use specialized diagnostic tools, maintain truck inventory for flat-rate repairs, communicate effectively with customers, and advise them on ways to improve home comfort, air and water quality, efficiency, or safety. The position also assists in developing junior technicians and uses the Service Titan platform. The HVAC Membership Program supports consistent 40-hour work weeks year-round. Compensation is $25–$30 per hour, plus incentive or SPIFF opportunities. The role requires a valid driver’s license and driving a company vehicle; applicants must have held a valid U.S. driver’s license continuously for at least three years immediately preceding the application date and meet company motor vehicle and insurance eligibility requirements. The position is not eligible for employment visa sponsorship now or in the future.

Requirements

EPA Universal Certification.
Strong knowledge of HVAC industry best practices and building codes.
Proficiency in all aspects of HVAC function.
Valid U.S. driver’s license held continuously for at least three years immediately preceding the application date.
Ability to drive a company vehicle and meet company motor vehicle and insurance eligibility requirements.

Nice To Haves

Three or more years of HVAC service experience preferred.

Responsibilities

Provide an exceptional customer experience through efficient, accurate service and effective communication.
Maintain, diagnose, troubleshoot, and repair residential HVAC equipment, including forced-air, steam, hot-water, oil, high-velocity, geothermal, and ductless systems.
Use specialized diagnostic tools to address airflow, fuel, refrigerant, and electrical challenges in residential equipment.
Maintain the truck inventory needed to complete flat-rate repairs.
Educate customers about improvements to home comfort, air and water quality, efficiency, or safety.
Assist in developing junior service technicians.
Follow applicable Ace Hardware Home Services systems and service-department administrative procedures.
Use the Service Titan platform.

Benefits

401(k) retirement savings plan with matching company contributions, eligible on the first day.
Medical, dental, and vision coverage.
Company-paid short-term and long-term disability coverage.
Life insurance benefits for employees and dependents.
Warehouse merchandise discount.
Paid time off and paid holidays, depending on role and month of hire.
Career growth and opportunities across multiple service channels.
Tools, hands-on training, formal education, and coaching.
Employee Assistance Program offering personal, legal, financial, work, childcare, and elder-care support.
Incentive, commission, and bonus opportunities, depending on role and grade level.