HVAC Service Project Manager

Capitol Mechanical • Sun Prairie, WI

2d

About The Position

The HVAC Service Project Manager serves as the primary field resource for large service projects, complex repairs, equipment replacements, and critical customer situations. The role works closely with the Service Manager, Dispatch, Sales Advisors, and field technicians to ensure projects are completed safely, efficiently, on schedule, and to high quality standards.

The Project Manager leads field work, coordinates project resources and activities, provides advanced technical support, and acts as the primary field contact for customers during large projects. The role also supports technician development and helps identify additional repair or improvement opportunities for the sales team.

Requirements

• High school diploma or equivalent.
• At least 5 years of commercial HVAC service experience.
• Extensive troubleshooting experience with commercial HVAC equipment.
• Valid driver's license with an acceptable driving record.
• Ability to lift up to 75 pounds.
• Ability to climb ladders and work on rooftops.
• Ability to stand, kneel, crouch, and work in confined spaces.

Nice To Haves

• Technical degree in HVAC, Refrigeration, or Mechanical Systems.
• Experience coordinating commercial service projects.

Responsibilities

• Serve as the lead field representative for large, complex service projects.
• Ensure work meets company standards and manufacturer recommendations.
• Monitor field personnel productivity and quality.
• Reinforce company safety policies and OSHA requirements.
• Conduct field visits to assess work quality, customer satisfaction, and technician support needs.
• Help coordinate manpower and equipment for major service projects.
• Assist with project planning and work sequencing.
• Communicate project progress with dispatch and sales advisors.
• Coordinate subcontractors, equipment deliveries, crane lifts, and specialty vendors.
• Provide advanced troubleshooting assistance to fellow technicians.
• Mentor technicians through difficult service calls.
• Assist with startup and commissioning of major equipment.
• Recommend repair strategies and best practices.
• Serve as the primary field contact for customers during large projects.
• Maintain professional communication with facility managers and contractors.
• Resolve customer concerns promptly and professionally.
• Identify opportunities for additional repairs or improvements and communicate them to the sales team.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• AD&D insurance
• Short-term disability
• Long-term disability
• Aflac
• 401(k) company match
• Employee Stock Ownership Plan (ESOP)
• Paid holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED