HVAC Service Operations Manager - Sustainable Infrastructure

Johnson Controls•Huntington Beach, CA

8d•Onsite

About The Position

Responsible for managing the day-to-day operations of various facilities to ensure the operations, maintenance, and vendor management standards of the contract are met in a cost-effective, safe, and efficient manner. This role works in cooperation with the customer’s local management and Operations & Maintenance service subcontractors. The manager is responsible for managing local facility operations in accordance with approved operating guidelines and managing the corresponding budget. This role leads O&M facility staff on large individual sites or a group of remote sites.

Requirements

Five years of facility management or building operations experience required.
Three years of supervisory experience in management, budgeting, vendor management, operations and maintenance required.
Demonstrate leadership abilities and organizational skills.
Demonstrate communication and interpersonal skills.
Able to manage and train entry-level personnel.
Able to deal with customers and others at all levels.
Must be a team player, committed to working in a quality environment.
Required to report to the jobsite on a daily basis.

Nice To Haves

Bachelor’s degree in electrical or mechanical engineering or equivalent experience preferred.
May require the ability to travel.

Responsibilities

Ensures that all facilities are operated and maintained in a cost-effective and safe condition in accordance with the approved budget and the customer’s requirements to fulfill O&M contractual obligations.
Maintains a proactive relationship with the customer and understands the business needs of the local customer. Communicates those business needs to JCI management.
Reviews and approves expenditures for tools, equipment, supplies, materials, and additional contract requirements. May assist with preparation of facility budget.
Communicates operating philosophy, objectives, and expectations to JCI O&M staff in a continuing effort to build the team.
Manages, directs, and schedules day-to-day and long-range activities for assigned properties and ensures that the O&M staff are properly following processes and procedures.
Manages and supervises facility personnel including hiring, promotions, recognition, discipline, and performance management. Plans, directs, and monitors the performance objectives of Operations and Maintenance personnel.
May establish process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, cost, and customer satisfactions. May take corrective action to bring about required change and ensure contract requirements have been executed at a level above the specified standards.
Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction.
Manages subcontractor specifications, problems/issues, performance, and administration.
Provides technical expertise and guidance to O&M staff and manages resolution of complex problems.
Provides the technical and management direction for all Facility Management services and utilizes all JCI resources (i.e. Branch, Procurement, etc.) to reduce costs and increases satisfaction.
Complies with all company policies and procedures and adheres to company standards.
Performs other duties as required.
Available on call and respond to emergencies to support ConRAC operation as needed.