HVAC Service Manager
About The Position
RS Andrews of Chesapeake is a leading provider of residential HVAC services, delivering reliable heating, ventilation, and air conditioning solutions across the Hampton Roads area. Backed by the strength of American Residential Services (ARS), we combine national resources with a strong local presence to provide exceptional service to our customers and career growth opportunities for our team. We are seeking an experienced HVAC Service Manager to lead and grow our residential service department. This role will oversee daily operations, develop and support HVAC technicians, and ensure consistent delivery of high-quality heating and air conditioning service and repairs across Chesapeake, Virginia Beach, and surrounding areas.
Requirements
- 3 years of HVAC service experience and/or HVAC management experience
- Strong knowledge of residential HVAC systems, heating and air conditioning service, and HVAC code compliance
- Valid driver’s license with a good driving record
- Strong leadership, communication, computer, and analytical skills
- Ability to manage people, operations, and budgets effectively
Responsibilities
- Oversee daily operations for residential HVAC service technicians and ensure efficient delivery of heating and air conditioning service and repairs.
- Lead and manage the HVAC service team, including hiring, scheduling, training, coaching, and performance management.
- Oversee daily operations of residential HVAC service calls and repairs.
- Monitor labor costs, materials, equipment, and expenses to maintain service department profitability.
- Ensure HVAC service quality, customer satisfaction, and operational efficiency.
- Coordinate with dispatch and customer service teams to optimize technician scheduling.
- Conduct job site inspections and ensure compliance with HVAC codes and safety standards.
- Track department operations including technician productivity, tools, vehicles, and equipment.
- Provide hands-on training and development for HVAC service technicians.
- Lead regular technician meetings and monitor key performance indicators (KPIs).
Benefits
- Insurance access after 31 days of employment
- Low-cost medical insurance (starting at ~$5/week)
- Dental and vision insurance options
- Health Savings Account (HSA) or Flexible Spending Account (FSA)
- 401(k) with company match
- Paid time off and holiday pay
- Company-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
