HVAC Service Manager
About The Position
ARS-Rescue Rooter is seeking an experienced HVAC Service Manager to lead and develop its residential HVAC service department. This role involves managing HVAC technicians, ensuring high-quality heating and air conditioning service operations, and overseeing daily operations for residential HVAC service technicians to ensure efficient delivery of heating and air conditioning service and repairs. The company is the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with over 45 years of experience.
Requirements
- 10 years of HVAC service experience and/or HVAC management experience.
- Strong knowledge of residential HVAC systems, heating and air conditioning service, and HVAC code compliance.
- Valid driver’s license with a good driving record.
- Strong leadership, communication, computer, and analytical skills.
- Ability to manage people, operations, and budgets effectively.
Nice To Haves
- State license and HVAC code knowledge preferred.
Responsibilities
- Oversee daily operations for residential HVAC service technicians and ensure efficient delivery of heating and air conditioning service and repairs.
- Lead and manage the HVAC service team, including hiring, scheduling, training, coaching, and performance management.
- Oversee daily operations of residential HVAC service calls and repairs.
- Monitor labor costs, materials, equipment, and expenses to maintain service department profitability.
- Ensure HVAC service quality, customer satisfaction, and operational efficiency.
- Coordinate with dispatch and customer service teams to optimize technician scheduling.
- Conduct job site inspections and ensure compliance with HVAC codes and safety standards.
- Track department operations including technician productivity, tools, vehicles, and equipment.
- Provide hands-on training and development for HVAC service technicians.
- Lead regular technician meetings and monitor key performance indicators (KPIs).
Benefits
- Insurance access after 31 days of employment
- Low-cost medical insurance (starting at ~$5/week)
- Dental and vision insurance options
- Health Savings Account (HSA) or Flexible Spending Account (FSA)
- 401(k) with company match
- Paid time off and holiday pay
- Company-paid life insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
