HVAC Sales Manager

Intermountain Home Services LLC•Garden City, ID

6d•Onsite

About The Position

Diamond Heating, Cooling, Plumbing & Electrical is seeking a proven HVAC sales leader to build winning teams, drive results, and create exceptional customer experiences. This role involves leading and developing a team of HVAC Comfort Consultants, driving the growth of the residential sales operation, and fostering a sales culture with the necessary training, tools, and support. It is a hands-on leadership position focused on people, performance, process, and profit, requiring active coaching, KPI monitoring, field involvement, and problem-solving.

Requirements

5+ years of residential sales or in-home sales experience in a trade industry.
Proven success leading, coaching, or developing a sales team.
Strong knowledge of residential HVAC systems, products, and installation processes.
Demonstrated ability to consistently hit or exceed sales goals.
Strong understanding of KPIs, sales metrics, and performance management.
Excellent communication, presentation, and negotiation skills.
Comfortable coaching sales consultants in the field.
Strong organizational and time-management skills.
Ability to make decisions and solve problems in a fast-paced environment.
Customer-first mindset with strong business judgment.
Comfortable using CRM systems and basic computer applications.
Ability to collaborate effectively across departments.
Valid driver’s license and clean driving record.
Must pass a background check and drug screening.

Responsibilities

Lead and develop a team of HVAC Comfort Consultants.
Drive the growth and success of the residential sales operation.
Create a sales culture where consultants have the training, tools, and support they need to succeed.
Coach the team, monitor KPIs, ride along on appointments, help close opportunities, and solve customer escalations.
Continuously look for ways to improve the sales process.
Drive monthly revenue, close rates, average ticket, and overall sales performance.
Partner with installation, service, dispatch, operations, and leadership to ensure sold jobs are completed accurately and efficiently.
Monitor job quality, callbacks, customer satisfaction, and overall sales performance.
Partner with leadership on forecasting, reporting, budgeting, and P&L performance.