HVAC Residential Service Technician

Hurley & David•Springfield, MA

About The Position

Hurley & David (HD Air) is hiring an HVAC Residential Service Technician to provide residential heating and cooling service in the Springfield, Massachusetts area. The role involves troubleshooting, diagnosing, and repairing systems; performing preventative maintenance and inspections; servicing oil-fired heating equipment; and helping homeowners identify options to improve comfort, efficiency, and system performance. Technicians are expected to educate homeowners about repair and replacement options, deliver professional customer service, maintain accurate service records, and uphold company quality standards. This is consistent, full-time, year-round work with steady scheduling and operational support. Compensation is up to $45 per hour, with a sign-on bonus of up to $10,000 for qualified candidates and performance-based incentives. Top-performing technicians can earn more than $100,000 annually. HD Air offers paid training, development and certification support, career advancement opportunities, and a comprehensive benefits package.

Requirements

  • At least 5 years of HVAC service experience.
  • EPA Type II or Universal Certification.
  • Massachusetts Oil Burner License.
  • Valid driver's license and clean driving record.
  • Professional appearance and strong communication skills.
  • Excellent customer service and problem-solving abilities.
  • Self-motivated, dependable, and committed to quality workmanship.

Responsibilities

  • Troubleshoot, diagnose, and repair residential heating and cooling systems.
  • Perform preventative maintenance and system inspections.
  • Service oil-fired heating equipment.
  • Identify solutions to improve home comfort, efficiency, and system performance.
  • Educate homeowners on repair and replacement options.
  • Deliver exceptional customer service and professionalism on every call.
  • Maintain accurate service records and uphold company quality standards.

Benefits

  • Up to $10,000 sign-on bonus for qualified candidates.
  • Performance-based bonus and incentive opportunities.
  • More than 150 hours of paid training annually.
  • Ongoing technical and professional development.
  • NATE certification support.
  • Sponsorship opportunities for advanced licensing and certifications.
  • Clear career advancement opportunities and a promote-from-within culture.
  • Medical, dental, vision, and life insurance.
  • Flexible Spending Accounts (FSA).
  • Short-term and long-term disability coverage.
  • Company-paid PTO and paid holidays.
  • 401(k) with company matching contributions.
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