HVAC Parts Sales Associate
HTS Engineering Ltd.•Lubbock, TX
About The Position
The HVAC Parts Sales Associate helps customers identify and purchase HVAC/R products and supplies. The role provides product information, recommendations, and assistance troubleshooting technical issues, while accurately processing orders and maintaining product knowledge and inventory. The associate monitors and replenishes floor stock, conducts inventory counts, and reports discrepancies to the Branch Manager.
Requirements
- Previous experience in a customer-facing role, preferably in the HVAC/R industry or a related field.
- Strong knowledge of HVAC/R products, equipment, and components.
- Excellent customer service skills, including active listening and problem-solving.
- Effective communication and interpersonal skills.
Responsibilities
- Greet customers and provide expert advice, product information, and recommendations to help them find suitable HVAC/R products and supplies.
- Process customer orders accurately, confirming item availability, pricing, and invoicing.
- Maintain a strong understanding of HVAC/R product inventory, specifications, compatibility, and pricing.
- Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.
- Help customers troubleshoot technical issues related to HVAC/R equipment and components and identify solutions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
