HVAC Parts Coordinator

Mirabito Holdings•Castleton-On-Hudson, NY

About The Position

The HVAC Parts Coordinator maintains accurate parts and materials inventories in assigned warehouses and service and installation vehicles. The role procures materials for service, installation, and maintenance work; stages and distributes parts to technicians and installers; and handles HVAC warranty submissions, credits, and returns. It may also involve field support for technicians and installers as needed. The coordinator works with the HVAC team, Purchasing Manager, and Service Manager to manage purchasing, receiving, inventory, warehouse organization, and the distribution of materials and equipment. The position may require availability after normal business hours and on weekends for emergency customer inquiries, and overtime as needed.

Requirements

  • EPA Refrigerant certification; if not already certified, must obtain it within one year of employment and maintain the certification.
  • Positive attitude and ability to work well with others in a team environment.
  • Drive, determination, professionalism, and desire to contribute to business growth.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • Proficiency in Microsoft Office, including Excel and Word, and ability to develop and track spreadsheets.
  • Valid driver's license; clean driving record.
  • Ability to maneuver equipment and materials weighing more than 300 pounds using appropriate mechanical devices and/or additional personnel.
  • Ability to occasionally work outdoors in the elements and in environments with fumes or vapors.

Nice To Haves

  • At least two years of HVAC industry experience is preferred.
  • A CDL B is preferred.

Responsibilities

  • Coordinate ordering and distribution of stock and non-stock materials with the HVAC team.
  • Work with the Purchasing Manager to ensure purchase orders, receiving, cash sales, and credits follow company policies.
  • Procure and stage parts, materials, and equipment for technicians and installers.
  • Coordinate warehouse maintenance and help order needed parts, materials, equipment, and consumable supplies.
  • Research specialty items and compare price and value on materials; request purchase orders as needed.
  • Assist with managing and counting inventory at assigned warehouse locations and in service and installation vehicles.
  • Track warranty parts and work with the Service Manager to submit warranty credit requests.
  • Assist branch service technicians and installers with service calls or installations as directed by the Service Manager.
  • Follow company and government safety, policy, and regulatory standards, as well as traffic and environmental laws.
  • Maintain accurate safety and compliance records, complete reports and paperwork, and report incidents accurately and promptly.
  • Maintain confidentiality of customer and company information.
  • Keep the company vehicle clean and well maintained, and inspect and operate it according to company and government standards.
  • Maintain a professional appearance and wear company-provided garments.
  • Provide courteous customer service to internal and external customers and collect customer payments when necessary.
  • Communicate daily with the supervisor and exchange trade-related knowledge and information with supervisors and coworkers.
  • Attend required training, certification activities, safety meetings, and informational seminars.
  • Report to work as scheduled, work overtime as needed, and perform other assigned duties.
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