Unique Indoor Comfort of Philadelphia - HVAC Maintenance Technician

ACE Hardware•King of Prussia, PA

16h

About The Position

Unique Indoor Comfort, now an Ace Hardware Company, provides residential maintenance and home repair services as part of Ace Hardware Home Services. The HVAC Maintenance Technician tests, diagnoses, repairs, and maintains heating, ventilation, and air conditioning systems while prioritizing customer satisfaction and providing transparent recommendations. The technician performs authorized work accurately and on time, documents completed work, follows safety procedures, and keeps job knowledge current through educational opportunities. The role requires prior HVAC experience, a high school diploma or equivalent, a valid driver’s license with a clean driving record, and availability for a rotating on-call schedule. Relocation assistance is available if needed.

Requirements

Prior HVAC experience.
High school graduate or equivalent.
Availability for a rotating on-call schedule.
Strong knowledge of heating, ventilation, and air conditioning principles.
Excellent problem-solving skills and attention to detail.
Ability to work independently and make informed decisions.
Exceptional communication and interpersonal skills.
Valid driver’s license and clean driving record.

Nice To Haves

EPA Certification.

Responsibilities

Prioritize customer satisfaction; confidently make recommendations and explain financing or payment options when necessary, without pushing unnecessary products.
Test and repair HVAC systems by operating them, identifying malfunctions, and replacing or repairing parts and components.
Diagnose systems accurately and provide transparent recommendations to customers.
Perform preventive maintenance on systems.
Complete authorized work accurately and on time.
Document detailed accounts of work performed.
Maintain a safe and healthy work environment by following standards and procedures.
Keep job knowledge current by participating in educational opportunities.

Benefits

Incentive, commission, and bonus opportunities, depending on role and grade level.
401(k) retirement savings plan with matching company contributions; eligible on the first day.
Medical, dental, and vision coverage.
Company-paid short-term and long-term disability coverage.
Life insurance benefits for employees and dependents.
Warehouse merchandise discount.
Paid time off and paid holidays, depending on role and month of hire.
Career growth opportunities across multiple service channels.
Tools, hands-on training, formal education, and coaching.
Employee Assistance Program offering personal, legal, financial, work, childcare, and elder care support.
Relocation assistance available if needed.