HVAC Lead Install Technician

Southern Home Services•Mechanicsville, VA

2d•Onsite

About The Position

Southern Home Services, a residential HVAC, plumbing, and electrical company, is seeking an HVAC Lead Install Technician for Blazer Heating, Air & Plumbing. The role oversees the installation, upgrade, and replacement of HVAC systems in residential properties, leading a team to deliver efficient, high-quality service. The technician handles complex installations, provides technical expertise, ensures compliance with industry and safety standards, communicates with customers, resolves issues, and supports customer satisfaction. The role also includes maintaining an organized work environment, tools, parts, and vehicle, as well as contributing to team training and development. This position involves physical work in indoor and outdoor settings, including attics and crawlspaces, and exposure to extreme temperatures and adverse weather. Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job. This is a non-exempt position.

Requirements

At least 1 year of HVAC experience, ideally in the residential market, with hands-on technical skills.
Valid driver's license and at least 3 years of driving experience.
Valid EPA certification.
Advanced troubleshooting and critical-thinking skills to resolve complex HVAC issues.
Proactive and enthusiastic approach with a strong commitment to high-quality work.
Strong customer-service skills and ability to address client needs and concerns.
Ability to interact professionally with individuals at all levels of the organization.
Flexible, innovative, and able to thrive in dynamic environments and collaborate with others.
Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
Ability to climb ladders; access attics and crawlspaces; drive; push, carry, and pull objects; use hand tools; and perform fine-detail work.
Ability to stand, walk, sit, talk, hear, handle or feel objects or controls, reach with hands and arms, and regularly stoop, kneel, bend, and crouch.
Ability to work in indoor and outdoor environments and tolerate extreme heat or cold and adverse weather such as wind, rain, ice, or snow.

Responsibilities

Install, upgrade, and replace HVAC systems in residential homes.
Cut, thread, and connect copper or PVC pipes and handle high- and low-voltage wiring.
Train and mentor Install Helpers at job sites and in the shop.
Provide exceptional customer service and communicate effectively with homeowners.
Maintain tools, parts, and the company vehicle in a clean and organized condition.
Work safely at heights, in tight spaces such as attics, and in varying weather conditions.
Ensure compliance with appliance standards, the Occupational Health and Safety Act, and service standards.
Perform additional duties as assigned.