HVAC Installation Coordinator

J & J Air•North Myrtle Beach, SC

6d•$22 - $24

About The Position

J & J Air is seeking a highly organized, client-focused HVAC Installation Coordinator to support its HVAC installation department. The position coordinates construction permits, schedules installation appointments, provides administrative support, and helps ensure an exceptional client experience throughout the installation process. The ideal candidate is detail-oriented, communicates effectively, and thrives in a fast-paced environment while managing multiple priorities. The role works with HVAC sales and installation teams and communicates with homeowners, contractors, municipalities, and internal team members. It also helps improve office procedures and workflows, prepares reports, and assists management with installation-related administrative tasks. The position offers an opportunity to contribute to smooth-running installation projects and positive customer experiences as part of a team that values professionalism, teamwork, and outstanding customer service.

Requirements

Previous customer service or administrative experience.
Experience coordinating permits, scheduling, and construction processes.
Strong organizational skills and excellent attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Proficiency with computers, data entry, and Microsoft Office applications.
Ability to work independently while collaborating effectively with a team.

Nice To Haves

Knowledge of the Grand Strand area.

Responsibilities

Coordinate and obtain required construction permits for HVAC installation projects.
Work with HVAC sales and installation teams to ensure permits and documentation are completed accurately and on time.
Schedule installation appointments and communicate project timelines to clients.
Provide installation-department administrative support, including data entry, document management, and maintaining accurate client records.
Conduct post-installation “Happy Calls” to check client satisfaction, answer questions, and address concerns.
Assist with processing installation paperwork and ensuring required documentation is complete.
Communicate professionally with homeowners, contractors, municipalities, and internal team members.
Help develop and improve office procedures and workflows to increase efficiency.
Prepare reports and assist management with installation-related administrative tasks as needed.
Provide exceptional client service while representing J & J Air professionally and positively.