HVAC Install Trade Manager

Heritage Home Service•Portland, ME

2d•$105,000 - $125,000•Onsite

About The Position

Join the Heritage Home Service Team as the HVAC Install Trade Manager in the Portland, ME service area. We operate by our core values—Always Pursue Better, Treat People Right, and Do Things Well, and we’re looking for someone who shares these values. Our team is driven to deliver top-notch HVAC installations with precision and professionalism in every home. As a Trade Manager in the HVAC industry, you will lead a team of technicians and team leads to ensure safe, high-quality, and efficient installation work. You’ll serve as a key operational leader, supporting the General Manager in driving performance, team development, and customer satisfaction.

Requirements

Several years of HVAC trade experience with a strong technical foundation preferred
Proven supervisory experience with strong communication and leadership skills
Deep understanding of safety practices, installation standards, and field operations
Proficiency with reporting tools and software
Valid driver’s license
Able to lift up to 50 lbs
Able to work in diverse weather conditions

Responsibilities

Supervise, coach, and develop technicians through daily huddles, weekly meetings, 1:1s, and Individual Development Plans (IDPs)
Set performance expectations and conduct evaluations
Promote a positive, collaborative team culture aligned with company values
Plan and implement training to support growth and adaptability
Plan, schedule, and oversee installation projects, collaborating with other departments and trades
Monitor progress and make on-the-fly adjustments to stay on track and meet quality standards
Enforce safety protocols and conduct regular inspections
Address call-backs by meeting technicians onsite to resolve issues and demonstrate our commitment to service excellence
Support a culture of safety and continuous improvement
Provide hands-on technical guidance for complex tasks
Coordinate with warehouse and field staff to ensure all tools, materials, and equipment are available and used efficiently
Maintain communication with clients, project managers, and internal teams
Address concerns proactively and uphold high service standards
Ensure projects reflect pride in workmanship and team accountability
Participate in Level 10 meetings and contribute to department planning
Analyze project data and contribute to reporting, budgeting, and resource optimization
Monitor call counts, labor, and job costs to meet revenue and efficiency targets
Participate in on-call rotation and be available during emergencies (e.g., extreme weather, urgent recalls)
Maintain flexible availability, including weekends and nights, as required by the GM