HVAC Install Manager

AllTech Services•Sterling, VA

1d•Onsite

About The Position

At AllTech Services, we don't hire managers to maintain the status quo. We hire leaders who can build high-performing teams, create exceptional customer experiences, and drive profitable growth. For more than 20 years, we've been transforming the home services experience through CARE and innovation. We've earned over 35,000 five-star reviews, become one of the largest family-owned HVAC and Plumbing companies in Virginia, and built a reputation for doing things differently. We're looking for an HVAC Installation Manager who is ready to lead from the front, develop people, hold teams accountable, and create a world-class installation department. If you're passionate about coaching others, obsessed with customer satisfaction, and driven by results, this opportunity was built for you.

Requirements

5+ years of residential HVAC experience
2+ years of leadership or management experience
Strong understanding of residential HVAC systems, airflow, electrical, gas, and installation best practices
Proven ability to lead, motivate, and hold teams accountable
Strong communication and conflict resolution skills
Experience managing budgets, KPIs, and operational performance
Customer-first mindset
Valid driver's license with a clean driving record

Nice To Haves

Experience leading multiple installation crews
ServiceTitan experience
Proven success in growing departmental revenue and profitability
Advanced HVAC certifications and training

Responsibilities

Oversee the daily operations, performance, and growth of our residential installation department.
Develop installers, improve efficiency, maintain quality standards, and ensure every customer receives a five-star experience.
Lead, coach, and develop HVAC installation teams.
Drive departmental revenue, profitability, productivity, and customer satisfaction goals.
Conduct ride-alongs, performance reviews, and ongoing coaching sessions.
Create a culture of accountability, professionalism, and continuous improvement.
Manage installation schedules and workforce planning to maximize efficiency.
Partner with sales, dispatch, warehouse, and service teams to ensure seamless operations.
Monitor job quality and ensure installations meet AllTech standards.
Resolve customer concerns quickly and professionally.
Manage inventory, equipment, tools, vehicles, and material utilization.
Review departmental KPIs and use data to drive decision-making.
Recruit, hire, onboard, and retain top talent.
Identify training opportunities and help team members advance their careers.
Manage departmental budgets and control costs.
Ensure compliance with safety standards, company policies, and industry regulations.