HVAC Helper

IES Residential, Inc. • San Antonio, TX

2d • Onsite

About The Position

The HVAC Helper is responsible for supporting HVAC operations, maintaining quality workmanship, ensuring customer satisfaction, and contributing to the successful execution of installation, service, replacement, or operational objectives while collaborating effectively with internal teams, customers, vendors, and field personnel.

Requirements

• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines effectively.
• Proficiency in Microsoft Office Suite and applicable systems or software.
• Strong customer service and relationship-building skills.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.
• Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.
• Sit, stand, walk, climb, bend, and computer use.
• Hand movements, including typing and equipment operation.
• Travel as required to support project and operational needs.
• Stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday.
• Sit for extended periods while driving to and between job sites.
• Work on active job sites, indoors and outdoors, including attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other job site conditions.
• Wear safety gear such as Personal Protective Equipment.
• Maintain dependable transportation and consistent, reliable attendance to meet customer service and operational needs.
• Ability to exercise sound judgment and make independent decisions within established company policies and procedures.
• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Communicate in person, by phone, and electronically, including on a tablet, smartphone, and other office technology.
• Perform all work on-site and in person; this is not a remote or hybrid position.
• Lift, carry, push, and pull at least 50 pounds.
• Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.

Nice To Haves

• Knowledge of HVAC systems, tools, equipment, and applicable codes preferred.
• High School Diploma or GED preferred.
• Previous experience related to hvac installation technician i responsibilities preferred.
• HVAC industry experience preferred.
• Equivalent combination of education and experience may be considered.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.

Responsibilities

• Perform assigned HVAC-related duties and responsibilities in support of departmental and company objectives.
• Maintain compliance with company policies, safety standards, and operational procedures.
• Coordinate effectively with internal departments, customers, subcontractors, and vendors as required.
• Maintain accurate records, documentation, and reporting related to assigned responsibilities.
• Support process improvement initiatives and operational efficiency efforts.
• Communicate professionally and effectively both verbally and in writing.
• Assist leadership and team members with daily operational activities.
• Ensure quality standards and customer expectations are consistently met.
• Perform additional duties as assigned.

Benefits

• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed