HVAC Dispatcher & Maintenance Planner
About The Position
MacLellan Integrated Services is seeking an HVAC Dispatcher & Maintenance Planner to join their team. This role is responsible for planning and coordinating maintenance resources, parts, and equipment access to anticipate and eliminate potential delays. The Maintenance Planner will work as a business partner with the client, aiming to exceed expectations daily by implementing efficient systems and engaging the team to identify and eliminate waste. The position reports directly to the Maintenance Manager and the client, and a passion for exceptional customer service is essential for maintaining the company's reputation.
Requirements
- Minimum of three years' dispatcher experience.
- Proficient with Microsoft Office Suite software or similar.
- Excellent interpersonal and customer service skills.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to estimate labor hours and make necessary adjustments.
- Ability to function well in a high-paced and at times stressful environment.
Nice To Haves
- Associate degree preferred with preferred field of study: Business Administration, Information Systems, or Engineering.
- Previous experience as a Maintenance Planner preferred.
Responsibilities
- Plan and coordinate maintenance resources, parts, and equipment access.
- Anticipate and eliminate potential delays in maintenance activities.
- Ensure safety is considered when developing every job plan.
- Provide exceptional customer service to the client.
- Implement efficient systems to deliver best results.
- Engage the team to identify and eliminate waste.
Benefits
- Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment
- Flexible Spending Accounts and Health Savings Accounts available
- 401(k) eligibility the first day of the month after your date of hire
- 5% Company Match after 6 months of employment, Company match is immediately vested
- Generous Paid Time Off (PTO) program that includes personal floating holidays
- Paid company holidays
- Optional Life Insurance available
- Weekly Pay
- Employee Referral Bonuses
- Paid Volunteer Time Off (VTO) for Community Service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
