HVAC Dispatcher & Maintenance Planner

MacLellan • Decatur, AL

12d • Onsite

About The Position

MacLellan Integrated Services is seeking an HVAC Dispatcher & Maintenance Planner for their team in Decatur, AL. This role is crucial for anticipating and eliminating potential delays by planning and coordinating maintenance resources, parts, and equipment access. The Maintenance Planner reports directly to the Maintenance Manager and works closely with the client, contributing to the company's reputation for exceptional customer service. This position involves implementing 'Best Systems' and engaging the team to identify and eliminate waste, ultimately delivering 'Best Results'. The ideal candidate will have a passion for providing exceptional customer service and a proactive approach to maintenance planning.

Requirements

• Excellent interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite software or similar.
• Minimum of three years’ experience in a maintenance field.

Nice To Haves

• Previous experience as a Maintenance Planner preferred.
• Preferred field of study: Business Administration, Information Systems, or Engineering.

Responsibilities

• Plan and coordinate maintenance resources, parts, and equipment access.
• Ensure safety is considered when developing every job plan.
• Provide exceptional customer service to the client.
• Implement 'Best Systems' to exceed client expectations.
• Engage the team to share their voice and identify/eliminate waste.
• Estimate labor hours and make necessary adjustments.

Benefits

• Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment
• Flexible Spending Accounts and Health Savings Accounts available
• 401(k) eligibility the first day of the month after your date of hire, 5% Company Match after 6 months of employment, Company match is immediately vested
• Generous Paid Time Off (PTO) program that includes personal floating holidays
• Paid company holidays
• Optional Life Insurance available
• Weekly Pay
• Employee Referral Bonuses
• Paid Volunteer Time Off (VTO) for Community Service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree