HVAC Counter Sales Associate

Bosch-HomeComfort • Nashville, TN

7h • Onsite

About The Position

Bosch is seeking a knowledgeable, customer-focused HVAC Counter Sales Associate in Birmingham, United States. The associate serves HVAC contractors, technicians, and DIY customers by providing customer service and technical advice while selling HVAC equipment and supplies. The role includes helping customers select products, processing transactions, maintaining inventory, coordinating with suppliers, addressing customer inquiries and returns, staying current on HVAC technologies and local codes, supporting training and sales promotions, and keeping the counter and sales floor organized.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience in HVAC sales or a related field.
• Strong knowledge of HVAC systems, components, and industry best practices.
• Excellent customer service skills and a friendly, professional demeanor.
• Proven sales ability and experience in a retail or counter sales environment.
• Proficiency with computer systems, including POS and inventory management software.
• Basic math skills for calculating prices and discounts and preparing quotes.
• Familiarity with local building codes and regulations related to HVAC installations.
• Ability to lift and move products weighing up to 50 pounds.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Flexibility to work weekends and occasional evenings as needed.
• Must successfully complete a drug screen and background check before the start date.

Nice To Haves

• HVAC certification.

Responsibilities

• Assist customers with selecting HVAC systems, parts, and accessories and provide expert advice.
• Process sales transactions and manage customer accounts using point-of-sale (POS) systems.
• Maintain accurate inventory records and restock shelves as needed.
• Collaborate with suppliers to ensure product availability and resolve issues.
• Stay up to date with HVAC technologies, industry trends, and local building codes.
• Handle customer inquiries, complaints, and returns professionally and promptly.
• Participate in ongoing product training to improve product knowledge and sales skills.
• Support marketing initiatives and promotions to drive sales and customer loyalty.
• Keep the sales floor and counter area clean and organized.

Benefits

• Premium health coverage.
• 401(k) with generous matching.
• Resources for financial planning and goal setting.
• Ample paid time off.
• Parental leave.
• Life and disability protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED