Plumbing & HVAC Counter Sales Associate

Plumbing & Heating Wholesale•Storm Lake, IA

5d•Onsite

About The Position

Plumbing & Heating Wholesale, Inc. is growing and seeking a dedicated individual to fill the role of full-time Plumbing & HVAC Counter Sales (and some Inside Sales) Associate in and around Storm Lake, IA. As a Plumbing & Heating Counter Sales Associate, you'll be a pivotal part of our success story by enhancing sales and ensuring customer satisfaction. Your efficient assistance will guide both walk-in and telephone customers in selecting and acquiring the products they need.

Requirements

An unwavering passion for exceptional customer service.
A dedicated team player.
Proficiency in using electronic and published catalogs to provide product details, pricing, and availability.
An organized mind with a meticulous eye for detail.
The knack for increasing sales and average order size through cross-selling, up-selling, add-on sales, and promoting new products.
A commitment to maintaining clean and appealing merchandising and counter areas.
A hunger for continuous learning and professional growth.
Availability from Monday to Friday (7:30 AM to 5 PM) with overtime opportunities.

Nice To Haves

Prior wholesale distribution knowledge
Plumbing/HVAC experience

Responsibilities

Take orders at the counter and enter them accurately into the system.
Swiftly solve customer issues or engage the right team member to resolve them.
Retrieve orders from our warehouse with precision and speed.
Attend product training meetings to stay in the know.
Contribute to after-hours scheduled physical inventory counts.
Dive into company-sponsored sales promotions.
Collaborate with other departments for swift resolution of customer service matters.