Counter Sales Associate (Hvac & Refrigeration)

Duncan Supply Company Inc.•Fort Wayne, IN

About The Position

Duncan Supply Company, Inc. is seeking a Counter Sales Associate for its Fort Wayne location. The company distributes refrigeration, air conditioning, heating, and food service equipment and supplies across Indiana, Ohio, Northern Kentucky, and Central Illinois. Counter Sales Associates help customers find the parts they need, complete orders, and track order progress. The company describes itself as a family-owned, service-first organization and an equal opportunity employer.

Requirements

  • Responsible and reliable.
  • Communicates well verbally and in writing.
  • Demonstrates integrity and professionalism.
  • Working knowledge of computer systems.
  • Ability to process orders from start to finish while keeping customers informed of delays.
  • Ability to manage after-hours phone calls.
  • Ability to occasionally lift 70 pounds.
  • US work authorization required.
  • Valid driver's license required.

Nice To Haves

  • HVAC or refrigeration knowledge preferred.

Responsibilities

  • Help customers find the parts they need.
  • Complete customer orders.
  • Track order progress and keep customers informed of delays.
  • Manage after-hours phone calls.
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