HVAC Account Manager

Crawford Mechanical Services • Mesa, AZ

2d • Hybrid

About The Position

We are looking for a driven and customer-focused HVAC/R & Plumbing Account Manager to join our team. This role is ideal for a sales and operations leader with experience in mechanical services who thrives in a fast-paced environment. The Account Manager will be responsible for growing our service business, maintaining strong client relationships, and ensuring operational and financial performance.

Requirements

• Bachelor’s degree in Business, Engineering, HVAC, Plumbing, or a related field (preferred)
• Equivalent industry experience in mechanical services, HVAC/R, plumbing, or facility management may be considered
• Valid driver’s license and ability to travel within Arizona
• Experience in sales, account management, or business development within HVAC/R, plumbing, or industrial services
• Strong background in contract management, P&L oversight, and customer relationship management
• Familiarity with mechanical systems, service agreements, and financial reporting tools
• Sales & Negotiation – Ability to close deals and drive revenue growth
• Communication & Relationship-Building – Strong client engagement and leadership skills
• Financial & Business Acumen – P&L management, budgeting, and contract negotiation expertise
• Problem-Solving – Ability to assess client needs and provide effective solutions
• Project & Time Management – Ability to manage multiple priorities efficiently
• Technical Knowledge – Understanding of HVAC, plumbing, and mechanical service systems

Responsibilities

• Drive sales for HVAC/R and plumbing services.
• Manage client relationships and oversee customer communications to ensure contract retention and expansion.
• Oversee P&L, track financial targets, and implement strategies to improve efficiency and profitability.
• Conduct site visits, attend industry events, and ensure adherence to company safety, IT, and training standards.
• Develop new business and expand existing client accounts to grow revenue in Arizona.
• Build long-term relationships with clients, ensuring high satisfaction and contract renewals.
• Align service teams with company goals, improve processes, and serve as the primary liaison between customers and internal teams.
• Track P&L performance, oversee billing, and ensure profitability.
• Represent Quantum Industrial at trade shows, networking events, and client meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior