Human Svcs Supervisor-Healthy Families

University of Florida•Gainesville, FL

23h•Hybrid

About The Position

This position is responsible for providing ongoing supervision, coaching, and performance evaluation for assigned Family Support Workers (FSWs). The role involves ensuring staff have the necessary materials, training, and resources to perform their duties effectively, including conducting weekly staff supervision meetings and traveling to outlying counties as needed. The supervisor will monitor service delivery for adherence to the Healthy Families model, conduct case reviews, and implement quality improvement strategies. Additionally, the role includes coordinating training, ensuring timely documentation, monitoring caseloads, building community partnerships, and representing the program in community events. This is a time-limited position.

Requirements

Bachelor's degree in the human services field or field related to working with children and families.
Three years of relevant experience.
Appropriate college coursework may substitute at an equivalent rate for the required experience.
Valid Driver License and Automobile Insurance.
Requires 435 Background Screening & Health Assessment.

Nice To Haves

Administrative and supervisory experience with human services programs.
Ability to provide leadership.
Experience in home visitation with a strong background in primary prevention services to the 0-3 age population.
Ability to handle and address difficult and/or sensitive situations.

Responsibilities

Provide ongoing supervision, coaching, and performance evaluation for assigned Family Support Workers.
Conduct regular team meetings, address staff concerns, and support professional development.
Provide weekly staff supervision meetings as required by the program.
Ensure staff have materials, training, and resources to perform all aspects of their role.
Travel to outlying counties as needed to ensure that facilities/supplies/coordination of services are appropriate and that supervision of staff is occurring.
Provide standardized communication with staff and ensure that standards are met.
Assist FSWs with planning workload, time management, and meeting program objectives.
Monitor service delivery for adherence to the Healthy Families model and protocols.
Conduct case reviews, ensure accurate documentation, and implement quality improvement strategies based on data and best practices.
Participate in annual Quality Assurance (QA) review by sponsored program.
Conduct quality review of assessment files/reports quarterly.
Complete a minimum of one quality visit per year for each assigned FSW.
Coordinate and facilitate onboarding and ongoing training for staff.
Stay current on relevant curriculum and evidence-based practices, ensuring staff receive continual education to best serve families.
Ensure timely completion of required documentation and reports.
Monitor caseloads, track outcomes, support budget management, and maintain compliance with funding and program requirements.
Build and maintain relationships with local agencies, referral partners, and stakeholders.
Represent the program in community meetings and events to increase visibility and service access.