HUMAN SERVICES WORKER I OPS - 60957187

State of Florida

21h•Onsite

About The Position

This is a highly responsible and professional position serving as a Human Services Worker I - OPS within Rehab Services. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply. The incumbent of this position is responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. The incumbent is expected to treat people served in a respectful manner that preserves their dignity. The incumbent is responsible for developing and maintaining a professional caregiver relationship with people served and shall not exceed relationship boundaries by developing personal friendships, sharing personal information or exchanging personal items. The incumbent must work alternate work sites and schedules and must demonstrate physical skills to ensure optimal operation of this treatment facility. Nursing staff will provide guidance in the care and treatment of residents. The incumbent is responsible for preserving the rights, safety and security of people served by: Observing them: At all times to learn what type of environment and interactions make them feel safe, secure and calm and to identify distressful stimuli or triggers When providing ward coverage When escorting to and from activities and appointments to ensure that they arrive safely During meals to monitor intake and ensure that they don’t choke or trade food When a person served is placed on special observation status to address dangerous or high-risk behaviors When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise Communicating with them: At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns Intervening: To separate them from distressful stimuli and assist in resolving conflict To ensure that people served are not neglected, abused or exploited; or to ensure that it is reported to the abuse hotline if they are To ensure safety during medical or disaster emergencies To ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints. The incumbent is responsible for supporting the health and cleanliness of people served by Assisting with or Performing: Personal hygiene tasks such as showering, dressing, shampooing and grooming hair, brushing teeth, skin and nail care, shaving, toileting Laundry duties such as sorting, laundering, folding, storing Housekeeping tasks such as making bed, organizing bedroom and wardrobe, sweeping, mopping Preparing meal area before meals and cleaning area after meals Assessing vital signs and weight in a manner that preserves dignity The incumbent is responsible for assessing needs and service provision by: Completing Direct Care Assessments on people served Assisting with meaningful life activities including, but not limited to, mail and phone correspondence Encouraging people served to attend scheduled or alternative engagement activities Supporting treatment and psychiatric rehabilitation services by assisting with homework, skills practice, reading, etc. Conducting Alternative Engagement Activities and providing services identified on a person’s Service Implementation Plan (SIP) which may include treatment, psychiatric rehabilitative and enrichment services Communicating with people served to support the achievement of SIP objectives Serving as a personal advocate by communicating with other service team members and documenting information relative to the psychiatric rehabilitation, stabilization and recovery of people on assigned caseload The incumbent is responsible for documenting: Description of behavior when a person served is not experiencing distress, being escorted, eating meals, on special observation status, in the seclusion room and in restraints Behavior and events related to the well-being and recovery of people served Distressful stimuli and triggers and behaviors that may represent medication side effects Location of people served when checking wards, transporting and during Freedom of Movement check-in/out times Discovery of contraband Personal property, personal hygiene practices, and vital sign and weight readings Provision of services and information related to SIP objectives Responses of people served when encouraged to attend activities Direct Care Assessment results Alternative Engagement Activity participation Other duties as required.

Requirements

Must be 18 years of age at time of hire.
Ability to lift, pull, and squat.
Ability to observe and monitor residents.
Ability to create a safe recovery environment through use of verbal and non-verbal communication.
Ability to create a safe recovery environment through use of physical intervention skills.
Ability to perform and assist residents with personal care and housekeeping skills.
Ability to document factually and objectively.
Knowledge of the methods of providing care to others.
Ability to follow verbal and written instructions.
Ability to pay attention to details.
Ability to establish and maintain effective working relationships with others.
Candidate profile (application) must be completed in its entirety, including supervisor names and phone numbers for all periods of employment.
Account for and explain gaps in employment.
Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable.
It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.

Responsibilities

Providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness.
Developing and maintaining a professional caregiver relationship with people served.
Preserving the rights, safety and security of people served by observing, communicating with, and intervening when necessary.
Supporting the health and cleanliness of people served by assisting with or performing personal hygiene tasks, laundry duties, housekeeping tasks, meal preparation area tasks, and assessing vital signs and weight.
Assessing needs and service provision by completing Direct Care Assessments, assisting with meaningful life activities, encouraging attendance at engagement activities, supporting treatment and psychiatric rehabilitation services, conducting Alternative Engagement Activities, communicating with people served to support SIP objectives, and serving as a personal advocate.
Documenting behavior, events related to well-being and recovery, distressful stimuli and triggers, location of people served, discovery of contraband, personal property, personal hygiene practices, vital sign and weight readings, provision of services and information related to SIP objectives, responses of people served, Direct Care Assessment results, and Alternative Engagement Activity participation.
Performing other duties as required.