Human Services Program Manager I (Wake County) -- Temporary

State of North Carolina • 1915 Helath Services Way Wake, NC

1d • Onsite

About The Position

This is a temporary position located at 1915 Health Services Way Raleigh, NC 27607- Wake County, with Department of Health and Human Services. The primary purpose of this position is to support the Opioid Treatment Program (OTP) initiative under the Rural Health Transformation Program (RHTP). RHTP is a five-year federal grant awarded by the Centers for Medicare and Medicaid Services (CMS) to improve healthcare access, quality, and outcomes in rural communities. The RHTP OTP Lead position is funded under the Rural Health Transformation Program (RHTP) and provides statewide leadership, consultation, and implementation support to expand Medications for Opioid Use Disorder (MOUD) access across rural North Carolina. This includes supporting Opioid Treatment Programs (OTPs) in partnering with Federally Qualified Health Centers (FQHCs), Community Health Centers, and rural provider networks to extend access to OTP services throughout the state. This role is central to implementing RHTP-supported MOUD initiatives, with responsibilities that include system planning, provider technical assistance, regulatory coordination, and support for rural MOUD access expansion, including satellite OTP units and mobile services. The position partners with internal teams, providers, LME/MCOs, and other stakeholders to support program implementation, ensure alignment with state and federal requirements, and promote high-quality, accessible OTP services. The role is responsible for monitoring program performance, building stakeholder buy-in, identifying implementation challenges, supporting solution development, and contributing to the overall success and sustainability of OTPs within the broader healthcare continuum. Position requires ability to travel across rural NC and occasionally statewide.

Requirements

• Master's degree in the area of assignment from an appropriately accredited institution and three years of experience in a closely related program; or Bachelor's degree in the area of assignment field from an appropriately accredited institution and five years of experience in a closely related program; or an equivalent combination of education and experience.

Nice To Haves

• Knowledge of OTP operations, MOUD service delivery and regulations, and FQHC/CHC clinical models.
• Understanding of state and federal MOUD regulations including SAMHSA and DEA requirements.
• Ability to evaluate data, identify gaps, and develop actionable improvements.
• Strong communication, relationship-building

Responsibilities

• Support the Opioid Treatment Program (OTP) initiative under the Rural Health Transformation Program (RHTP).
• Provide statewide leadership, consultation, and implementation support to expand Medications for Opioid Use Disorder (MOUD) access across rural North Carolina.
• Support Opioid Treatment Programs (OTPs) in partnering with Federally Qualified Health Centers (FQHCs), Community Health Centers, and rural provider networks to extend access to OTP services.
• Engage in system planning, provider technical assistance, regulatory coordination, and support for rural MOUD access expansion, including satellite OTP units and mobile services.
• Partner with internal teams, providers, LME/MCOs, and other stakeholders to support program implementation, ensure alignment with state and federal requirements, and promote high-quality, accessible OTP services.
• Monitor program performance, build stakeholder buy-in, identify implementation challenges, and support solution development.
• Contribute to the overall success and sustainability of OTPs within the broader healthcare continuum.
• Travel across rural NC and occasionally statewide.

Benefits

• Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP).

What This Job Offers

• Career Level: Mid Level