HUMAN SERVICES PROGRAM CONSULTANT III - 64001068

State of Florida•Miami, FL
•$51,000 - $54,000•Onsite

About The Position

The Human Services Program Consultant III works under the direct supervision of a Frontline Supervisor in a developmental capacity, investigating disease distribution and determinants and supporting detection, prevention, intervention, and control of public health problems. The position provides disease and public health awareness interventions through the Sexually Transmitted Disease (STD) Program, including Partner Services, epidemiological case analysis and investigations, notification, PrEP referrals, counseling, and referrals for people exposed to or at risk of sexually transmitted infections. The role also supports linkage to care and re-engagement in care while following applicable confidentiality, information-security, legal, regulatory, and departmental procedures. The incumbent conducts epidemiologic investigations of HIV Molecular Networks using surveillance data to identify transmission patterns; assesses viral suppression and barriers to care; coordinates multidisciplinary responses; and supports targeted public health interventions, linkage to care, and prevention initiatives. The position liaises between the State and local FDOH HMN Committee, maintains the master HMN database, attends meetings and conferences, and prepares presentations for FDOH and community-based organizations. The position locates and links people with HIV to medical treatment and other needed services, provides non-medical case management, and supports continuity of care. Duties include interviewing patients and potential information sources, identifying and referring partners and others at risk, conducting field follow-up, providing education and counseling, collecting specimens, and linking newly identified or returning patients to community Test & Treat providers. The incumbent documents and manages cases and records, uses STARS and the HIV/AIDS Linkage Module, assists with team statistics and logs, and supports quality assurance reviews. Other duties may include emergency operations support, including work at special-needs or Red Cross shelters.

Requirements

  • Knowledge of HIV/AIDS, sexually transmitted diseases, tuberculosis, and hepatitis.
  • Knowledge of Microsoft Word, Excel, and PowerPoint.
  • Effective speaking and ability to convey information to others.
  • Service orientation and an active approach to helping people.
  • Critical-thinking skills, including using logic and reasoning to evaluate alternatives and approaches.
  • Ability to facilitate small-group discussions.
  • Ability to plan, organize, and coordinate work activities.
  • Valid driver's license.
  • Access to a private vehicle for work-related duties.
  • Experience conducting outreach activities.
  • Ability to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

  • Bilingual in English and Spanish or English and Creole.

Responsibilities

  • Investigate disease distribution and determinants and support detection, prevention, intervention, and control of public health problems.
  • Provide STD Program interventions, including Partner Services, epidemiological case analysis and investigations, notification, PrEP referrals, counseling, and referral services.
  • Conduct HIV Molecular Network epidemiologic investigations using surveillance data to identify transmission patterns and assess viral suppression, barriers to care, and other factors related to transmission.
  • Coordinate multidisciplinary responses and support public health interventions, linkage to care, prevention initiatives, and collaboration with community partners.
  • Serve as liaison between the State and local FDOH HMN Committee and update the master HMN database.
  • Attend meetings and conferences and prepare and deliver presentations for FDOH and community-based organizations.
  • Locate and link people with HIV to medical treatment and other medical, social, community, legal, financial, employment, vocational, and support services.
  • Conduct non-medical case management, including needs assessments, coordinated access to appropriate services, and continuity-of-care follow-up.
  • Identify patients lost to care, contact them after referral, link them to a medical provider of their choice, and follow up to support ongoing engagement in HIV care.
  • Interview and re-interview patients with HIV to provide education and develop plans to locate and refer sexual and needle-sharing partners and others at risk for examination and treatment.
  • Conduct cluster interviews with people who may have information about known cases.
  • Conduct timely field follow-up to locate and refer infected people, partners, and others at risk to diagnostic facilities for examination and treatment.
  • Educate and counsel high-risk individuals about PrEP.
  • Collect specimens using venipuncture, oral swabbing, and/or urine-based techniques.
  • Link newly identified HIV patients and previous-positive patients returning to care to community Test & Treat providers and follow local procedures.
  • Perform case-management activities, including prioritizing work, documenting and managing records, clustering, HIV pre- and post-test counseling, visual case analysis, epidemiological techniques, and data entry.
  • Use STARS and the HIV/AIDS Linkage Module to enter linkage-to-care and STD case information accurately and promptly.
  • Assist the supervisor with monthly team statistical data and maintain logs and files.
  • Cooperate with supervisory quality assurance reviews in county vehicles, in the field, or in clinical settings.
  • Support HIV/STD control efforts and emergency operations, including Special Needs Shelter and Red Cross shelter duties, and perform other related duties as assigned.

Benefits

  • Annual and sick leave
  • Nine paid holidays and one personal holiday each year
  • State group insurance options, including health, life, dental, vision, and supplemental insurance
  • Retirement plan options, including employer contributions
  • Flexible Spending Accounts
  • Tuition waivers
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