HUMAN SERVICES PROGRAM CONSULTANT I - 64001668

State of Florida • TALLAHASSEE, FL

4d • $40,321 - $46,812 • Onsite

About The Position

The Human Services Program Consultant I is a highly responsible professional position in the Florida Department of Health’s Volunteer Health Services Program. The role supports volunteer programs in Region 7 counties and works independently to develop and implement those programs. It collaborates with county health departments and external health care professionals to develop and coordinate provider networks under the Volunteer Health Care Provider Program (VHCPP), and provides policy direction and program coordination for the department’s Chapter 110 Volunteer program at county health departments.

The position supports provider recruitment, represents the program at community and professional events, and consults with providers and county health departments on program matters. It monitors participating providers and the eligibility and referral process for compliance with program policies, procedures, and administrative rules; negotiates provider contracts; verifies provider licenses; and documents, trains, and provides general supervision to Chapter 110 volunteers. It also maintains a participant database, supports volunteer efforts and coordinator training, and reports periodically to the Volunteer Health Services Program Director. Emergency duties and travel—approximately 10 percent of the role—are required.

Requirements

• At least one year of volunteer coordination experience with a government or nonprofit organization.
• Knowledge of public health.
• Knowledge of descriptive statistics and statistical methodologies.
• Knowledge of desktop automation software such as Microsoft Office.
• Ability to manage multiple projects concurrently.
• Ability to work on project teams in varied roles to accomplish objectives.
• Ability to work independently with little supervision.
• Ability to establish and maintain effective, productive working relationships with public and private organizations, partnerships, and programs.
• Good listening, verbal, and writing skills.

Nice To Haves

• One year of clerical or customer service experience.
• Experience with Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
• A bachelor's degree from a college or university.

Responsibilities

• Support recruitment of health care providers to meet identified needs in the Volunteer Health Care Provider Program.
• Represent the program at workshops, conferences, association meetings, and other activities to recruit providers and build understanding of the program among communities, providers, and county health departments.
• Serve as a consultant to local providers and county health departments on programmatic issues.
• Monitor participating providers through administrative quality assurance to ensure compliance with program policies, procedures, and administrative rules.
• Monitor the eligibility and referral process to ensure eligible individuals participate and that determinations and referrals are appropriately documented.
• Negotiate provider contracts and verify health care provider licenses.
• Document, train, and provide general supervision to Chapter 110 volunteers who determine eligibility and refer clients.
• Maintain a database of participating health care providers and Chapter 110 volunteers.
• Support Chapter 110 volunteer efforts in county health departments and train county health department volunteer coordinators as required.
• Provide periodic reports on volunteer program status to the Director of the Volunteer Health Services Program.
• Perform emergency duties as directed, including assisting county health departments with volunteer documentation and license verification.
• Perform other related duties as assigned.

Benefits

• Annual and sick leave.
• Nine paid holidays and one personal holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance.
• Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed