Human Services Licensing Representative - Northeast Region

Commonwealth of Pennsylvania • *Home Headquartered, PA

3d • Remote

About The Position

The Human Services Licensing Representative works for the Department of Human Services to ensure personal care homes and assisted living residences comply with state laws and regulations intended to protect residents’ health and safety. The role conducts inspections, interviews residents and other stakeholders, reviews records, provides regulatory guidance, prepares reports and licensing documents, and assists with resident relocations from noncompliant homes.

This is a full-time position requiring 37.5 hours per week. The work schedule is Monday through Friday, 9:00 AM to 5:00 PM, with a 30-minute lunch. Travel is required. The position is home headquartered; employees must have a securely configured high-speed internet connection and work from an approved location in Pennsylvania. The employee must reside in or be willing to relocate to the Northeast Region by the time of hire.

Requirements

• Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor’s degree; or an equivalent combination of experience and training.
• Must meet the Pennsylvania residency requirement.
• Must reside in or be willing to relocate to the Northeast Region by the time of hire.
• Must be able to perform the essential job functions.
• A copy of college transcripts must be attached if education is claimed toward meeting the minimum requirements; unofficial transcripts are acceptable.

Responsibilities

• Conduct licensing, complaint, and incident inspections to determine whether facilities comply with state requirements.
• Interview residents, staff, families, and others to gather information relevant to regulatory compliance.
• Review medical, legal, and programmatic records for adherence to state laws and regulations.
• Provide technical assistance to facility operators and staff on regulatory expectations.
• Use computer systems to prepare violation reports and licensing documents according to procedures.
• Assist with relocating residents from noncompliant homes, coordinating their needs, belongings, and safe placements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level