Human Services Enforcement Agent
About The Position
The Human Services Enforcement Agent performs investigative and protective services work for the Department of Health and Human Services, locating non-custodial parents; establishing, enforcing, and collecting child support obligations; and establishing paternity. The role initiates administrative collection actions and appropriate court action, and represents the Department's interests in Maine District Court in child support matters. The position is with the Office for Family Independence, Division of Support Enforcement & Recovery. It is based in Portland and requires occasional travel. A partial telework schedule may be available with management approval based on operational needs, after the first year of initial training.
Requirements
- A bachelor's degree in Criminal Justice, Business or Public Administration, or a related field.
- Directly related paraprofessional or higher-level experience may substitute for education on a year-for-year basis.
- Successfully complete a pre-employment, fingerprint-based criminal history record check.
Responsibilities
- Investigate to locate non-custodial parents.
- Establish, enforce, and collect child support obligations.
- Establish the paternity of children born out of wedlock.
- Initiate administrative collection actions.
- Initiate appropriate court action.
- Represent the Department's interests in Maine District Court in child support matters.
Benefits
- 13 paid holidays and more than three weeks of annual vacation leave, with accrual increasing with years of service.
- Personal leave for overtime-exempt employees.
- 12 days of sick leave per year.
- Health insurance, with the State paying 85%–95% of employee-only premiums depending on salary.
- Health insurance premium credit that can reduce employee-only premiums by 5%, subject to program requirements.
- Dental insurance, with the State paying 100% of employee-only premiums.
- Maine Public Employees Retirement System retirement plan, with a State contribution equivalent to 14.06% of employee pay.
- Gym membership reimbursement of up to $40 per month.
- Health and dependent care flexible spending accounts.
- Eligibility for Public Service Student Loan Forgiveness.
- Employee assistance program through the Living Resources Program.
- Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents.
- Voluntary deferred compensation through a MaineSaves 457(b) account.
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What This Job Offers
Job Type
Full-time
