Human Services Enforcement Agent
About The Position
The Department of Health and Human Services (DHHS) is seeking a Human Services Enforcement Agent. This role involves investigative services related to locating non-custodial parents, establishing, enforcing, and collecting child support obligations, and establishing the paternity of children born out of wedlock. The position will initiate administrative collection actions and appropriate court actions, representing the Department's interest in Maine District Court. This position requires occasional travel and allows for partial telework after the initial training period, based on management approval and operational needs.
Requirements
- A Bachelors Degree in Criminal Justice, Business or Public Administration, or a related field.
- Directly related paraprofessional or higher level experience may be substituted for education on a year-for-year basis.
- Applicants are subject to pre-employment screening including verification of minimum qualifications, application information, employment history, and references.
- Conditional offers are made to selected candidates who must successfully complete a pre-employment, fingerprint-based criminal history record check.
Responsibilities
- Investigative services work in locating non-custodial parents.
- Establishing, enforcing, and collecting child support obligations.
- Establishing the paternity of children born out of wedlock.
- Enforcement services work initiating administrative collection actions.
- Initiating appropriate court action.
- Representing the Department's interest in Maine District Court in matters pertaining to child support.
Benefits
- 13 paid holidays
- 3+ weeks of vacation leave annually
- 12 days of sick leave per year
- Health insurance coverage (State pays 85%-95% of employee-only premiums)
- Health insurance premium credit (5% decrease in employee-only premiums)
- Dental insurance (State pays 100% of employee-only dental premiums)
- Retirement Plan (State contributes 14.06% of employee's pay towards MainePERS)
- Gym membership reimbursement (up to $40 per month)
- Health and Dependent Care Flexible Spending Accounts
- Public Service Student Loan Forgiveness eligibility
- Living Resources Program (employee assistance program)
- Six weeks of fully paid parental leave for all employees welcoming a child
- Voluntary Deferred Compensation (MaineSaves 457(b) account)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
