HUMAN SERVICES COUNSELOR I - 64045657

State of Florida • Saint Petersburg, FL

4d • Onsite

About The Position

The Human Services Counselor I provides case management and educational support to pregnant women and infants referred to the Healthy Start Program. The role builds trusting relationships with culturally diverse families through regular client contact, including face-to-face visits at an obstetric provider’s office or in clients’ residences. The counselor provides one-on-one parenting, breastfeeding, and tobacco cessation education, documents client contacts in the web-based Well Family System, and connects clients with community resources to supplement Healthy Start services.

The position is based at the St. Petersburg Health Center in St. Petersburg, Florida. The successful candidate must have reliable transportation for home visits, a valid Florida driver’s license, and the ability to communicate effectively in English. Emergency duties may be required before, during, or beyond normal work hours or days.

Requirements

• Experience in counseling techniques and strategies.
• Experience working with pregnant women and children.
• Problem-solving skills related to advancing client self-sufficiency.
• Ability to work well with others as part of a team.
• Computer competency and experience.
• Experience interviewing and assessing clients to determine their needs.
• Knowledge of community resources.
• Valid Florida driver’s license.
• At least one year of experience working with high-risk pregnant women and/or families.
• At least one year of experience working with children and families.
• Reliable and dependable transportation every day for home visitation purposes.
• High school diploma or equivalent, as required by Healthy Families Florida policies.
• Ability to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• One to three years of experience working with families.
• One to three years of home visiting experience.
• One to three years of case management experience.
• Fluency in English and Spanish.
• Associate’s degree or higher in psychology, social work, or a related field.

Responsibilities

• Establish trusting relationships with culturally diverse families through regular client contact.
• Provide case management to pregnant women and infants referred to the Healthy Start Program.
• Meet face to face with clients at an obstetric provider’s office or in clients’ residences.
• Provide one-on-one parenting education.
• Provide breastfeeding education and tobacco cessation education to individual clients.
• Document client contact information in the web-based Well Family System.
• Refer clients to community resources that supplement Healthy Start services.

Benefits

• Annual and sick leave benefits.
• Nine paid holidays and one personal holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance.
• Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED