Human Services Clinical Counselor II

Cumberland County•1225 Ramsey Street Fayetteville, NC

About The Position

This position is located in the CARE Center Adult Services Section and the CARE Center Family Violence Program. The program provides individual domestic violence counseling, specialized educational groups, case management, emergency temporary shelter, court liaison assistance, and a 24-hour crisis intervention hotline. The primary purpose of the role is to provide immediate and intensive intervention to prevent death, irreparable harm, or continuation of abuse, neglect, or exploitation within families. The counselor provides comprehensive domestic violence counseling to clients and family members in complicated situations, including cases involving volatile living environments. The employee works with clients to develop case plans with realistic outcomes and steps to overcome barriers related to domestic violence. The role includes counseling clients on realistic goal setting and identifying services that meet family needs, such as childcare, transportation, health support, housing, and community resources. The employee is responsible for thorough case documentation, facilitates women's and children's support groups, and leads evening classes for the RESOLVE Batterer's Treatment Program. The employee may give presentations as a public relations representative and may be required to work at the shelter when shelter employees are absent. Work schedules may vary to accommodate duties outside regular workday hours. Teamwork is essential, and other related duties may be assigned or required. Before appointment, the selected applicant must complete the required drug test and law enforcement background check and have or be able to obtain a valid North Carolina driver's license. The position requires assisting in emergency and/or disaster situations and adherence to the Cumberland County Department of Social Services dress code, including guidelines regarding tattoos and body piercing. An official transcript must be presented in its original unopened envelope before the employment start date.

Requirements

Master's degree in a human services field from an appropriately accredited institution and two years of counseling/therapy experience in a qualifying or related human services field, including supervised experience; or bachelor's degree in a human services field from an appropriately accredited institution and three years of related human service counseling or therapy experience, including supervised experience; or an equivalent combination of education and experience.
Experience must provide knowledge of counseling and therapeutic assessment techniques.
Thorough knowledge of assessment and counseling/therapy principles and their practical application to complex individual and family work, group work, crisis intervention, and community issues.
Considerable knowledge of the population served, available resources, governmental and private organizations, community resources, and applicable laws, regulations, and policies.
Ability to evaluate and screen clients for appropriate treatment, develop clear goal-oriented treatment plans, and document client progress.
Skill in establishing rapport with clients.
Ability to establish and maintain effective working relationships with administrative supervisors, clients and their families, care providers, and community organizations.
Ability to communicate effectively orally and in writing.
Ability to work as part of a team.
Complete the required drug test and law enforcement background check before appointment.
Have or be able to obtain a valid North Carolina driver's license.
Adhere to the department dress code, including its guidelines regarding tattoos and body piercing.
Present an official transcript in its original unopened envelope before the employment start date.

Nice To Haves

Additional training in the dynamics of domestic violence and domestic law is desired.

Responsibilities

Provide immediate and intensive intervention to prevent death, irreparable harm, or continuation of family abuse, neglect, or exploitation.
Provide comprehensive domestic violence counseling to clients and family members in complicated situations.
Develop realistic, goal-oriented case plans with clients to address barriers related to domestic violence.
Counsel clients on realistic goal setting and identify services for families, including childcare, transportation, health support, housing, and community resources.
Maintain thorough case documentation.
Facilitate women's and children's support groups.
Facilitate evening classes for the RESOLVE Batterer's Treatment Program.
Deliver presentations as a public relations representative.
Work at the shelter when shelter employees are absent, as needed.
Assist in emergency and/or disaster situations.
Perform other related duties as assigned or required.