Service Coordinator Generalist

Commonwealth of Massachusetts • South Yarmouth, MA

13d • Hybrid

About The Position

The Department of Developmental Services (DDS) is offering a career growth opportunity for a motivated individual to join the Cape and Islands Area Office in South Yarmouth as a Human Services Coordinator I (HSC I). This role serves as the primary contact for individuals and families served by the Department, requiring the establishment of respectful and collaborative partnerships with individuals, families, guardians, provider agencies, and other stakeholders. The position involves travel to all towns on Cape Cod and potentially the Southeast Region. The HSC I will coordinate and facilitate the development of Individual Service Plans (ISP), monitor the implementation of services by DDS-funded providers, and ensure individuals receive appropriate services by arranging, organizing, and coordinating DDS-funded and generic support services. This includes maintaining communication and outreach with community services and other state agencies.

Requirements

• Must be at least eighteen (18) years of age.
• At least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work.
• A Bachelor's degree or higher in a related field may substitute for two (2) years of the required experience.
• Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.
• Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Nice To Haves

• Extensive knowledge and understanding of policy and procedures about DDS service delivery systems.
• Extensive knowledge of the DDS and other programs, services and resources available to individuals with developmental disabilities.

Responsibilities

• Monitoring the safety and well-being of assigned individuals
• Providing advocacy in human, civil and legal rights
• Facilitating team meetings
• Monitoring follow-through on team recommendations while maintaining individual’s records and relevant computer databases
• Maintain regular and consistent contact with individuals, service providers and families.
• Arrange or provide crisis intervention for individuals as needed, assessing needs and making recommendations for follow up planning
• Providing information to supervisor and other members of the Area Office Management Team, as needed.
• Perform other related duties which may include individuals engaged in Participant Directed Services.

Benefits

• Comprehensive Benefits
• An outstanding suite of employee benefits that add to the overall value of your compensation package.
• A work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level