HR Generalist & Recruiting Coordinator

Total Fire Protection•Grand Rapids, MI

2d•Onsite

About The Position

This dual-role position combines core HR generalist responsibilities with hands-on ownership of full-cycle recruiting. The HR Generalist & Recruiting Coordinator supports day-to-day HR operations — including employee relations, performance management, benefits administration, and compliance — while also driving the recruiting lifecycle from job posting through offer. This role is a key point of contact for both employees and candidates, ensuring HR programs run smoothly and hiring pipelines stay healthy, all while balancing priorities across two functional areas.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field helpful
2–5 years of experience in HR, recruiting, or a related generalist role required
Knowledge of HR principles, employment laws, and recruiting best practices
Strong interpersonal, organizational, and written/verbal communication skills
Ability to handle sensitive employee and candidate information with discretion
Comfortable managing multiple priorities across two functional areas without close oversight
Proficiency in HRIS/ATS systems and Microsoft Office Suite

Nice To Haves

PHR/SHRM-CP certification (or in progress)
Experience in a multi-state or fast-paced work environment
Familiarity with UKG Ready is a plus

Responsibilities

Serve as a point of contact for employee questions on policies, benefits, and HR processes
Address workplace issues and help resolve conflicts professionally
Support a positive workplace culture and employee engagement initiatives
Maintain accurate employee records and HRIS data
Support onboarding and offboarding processes, including paperwork, orientation logistics, and exit interviews
Generate HR reports and analyze workforce data
Support payroll processing in collaboration with finance/payroll teams
Assist with performance review processes and goal setting
Provide guidance to managers on employee development and corrective action
Track performance metrics, review cycles, and maintain documentation
Administer employee benefits programs (health, retirement, leave) and support open enrollment
Respond to benefit inquiries and support enrollment processes
Assist with compensation benchmarking and salary administration
Ensure compliance with federal, state, and local employment laws
Assist in drafting and updating the employee handbook and HR policies
Support audits and ensure accurate recordkeeping
Own full-cycle recruiting: job postings, requisition management, sourcing, screening, interviewing, and offers
Post job openings and manage requisitions across job boards and the ATS
Screen resumes and conduct initial phone screens
Schedule interviews and coordinate communication between candidates and hiring managers
Maintain candidate pipelines and ensure a positive candidate experience throughout the process
Assist with offer letter preparation and background check coordination
Partner with hiring managers to identify staffing needs
Support employer branding efforts (careers page content, job fairs, social media postings)
Track recruiting metrics (time-to-fill, source of hire, pipeline conversion) and report to the Recruiting Manager
Conduct new-hire onboarding and orientation
Partner with the HR Manager and Recruiting Manager to prioritize competing deadlines across HR and recruiting workstreams
Maintain confidentiality of sensitive employee and candidate information
Assist with special projects and process improvement initiatives as assigned