Human Services Case Manager

State of Oregon•Roseburg, OR

1d•$5,554 - $7,386•Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. OPPORTUNITY AWAITS! Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you! A Cover Letter is required. If a Cover Letter is not attached, your application will be declined! SUMMARY OF DUTIES The purpose of this position is to assess initial applicants, their family situation, and on-going participants to develop, coordinate, and arrange a variety of services to allow elderly and disabled adults or medical patients about to be discharged from a hospital to get the continuity of care needed or to allow families in Oregon's family assistance programs to become self-sufficient while helping them to meet their basic needs.

Requirements

A bachelor's degree in a Behavioral Science, Social Science, or a closely related field.
OR A bachelor's degree in any field AND ONE YEAR of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
OR An associate degree in a Behavioral Science, Social Science or a closely related field AND TWO YEARS of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
OR Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
Experience assessing the eligibility of clients, documenting case information accurately, and identifying potential risks or changes in health and well-being.
Experience collaboratively with healthcare providers, social service agencies, and families to develop and implement effective care plans.
Ability to provide compassionate, client-centered support by clearly explaining services, addressing concerns, and advocating for individual needs.
Experience taking initiative in managing caseloads, identifying client needs, and ensuring timely coordination of services with minimal supervision.
Providing sound judgment to assess complex situations, determine appropriate services, and develop tailored care solutions.
Strong computer skills are required to navigate a variety of mainframe screens and search online for pertinent rules and regulations pertaining to eligibility and program specifics.
A valid Oregon driver's license is required for this position, with an acceptable driving record.

Responsibilities

Assess initial applicants, their family situation, and on-going participants to develop, coordinate, and arrange a variety of services to allow elderly and disabled adults or medical patients about to be discharged from a hospital to get the continuity of care needed or to allow families in Oregon's family assistance programs to become self-sufficient while helping them to meet their basic needs.
Screen clients for medical, social, and financial eligibility and assesses clients' medical, physical, and mental condition and level of function.
Interview client, physicians, hospital discharge staff, family members, and others.
Match clients with providers by determining appropriate service placement and payment level.
Monitor on-going needs and provider services through regular contact with providers and clients including staffing client needs with providers, giving on-going training to providers, and directing providers in client care.
Maintain appropriate records.
Utilize judgement in recognizing and assessing client’s health and functional status and be knowledgeable of issues representing potential abuse and neglect.