Human Services Associate - Family Services

Baltimore County•Towson, MD

4d•Hybrid

About The Position

This position is in the Department of Health and Human Services, Family Services. A vacancy exists for a Human Services Associate. This role involves screening, evaluating, and monitoring clients in the Child Advocacy Center, providing counseling and case management services as part of a treatment or rehabilitative plan, and making referrals to other agencies or professionals. The position is responsible for ensuring clients are connected to trauma-informed care, maintaining a network of community resources, and managing the referral process. Applicants must submit transcripts or licenses with their application. A resume will not be considered in determining qualifications, but may be provided at the time of interview. Current and future vacancies may be filled from the eligible applicant list.

Requirements

Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science.
Experience as described in essential duties may be substituted on a year-for-year basis up to a maximum of four years for the required education.
Proof of Licenses, Certifications and Education must be submitted with each application.
Must attach transcript(s) or license(s) to application.
Satisfactorily complete County sponsored CPR and First Aid training and maintain certification throughout employment.
Successfully complete a physical examination, drug screening and employment investigation, including criminal background, education certification and fingerprinting checks.

Nice To Haves

Possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment (for some positions within this classification).

Responsibilities

Screens, evaluates, and monitors clients in the Child Advocacy Center.
Provides counseling and case management services as part of a treatment or rehabilitative plan.
Makes referrals to other agencies or professionals.
Ensures clients are promptly and appropriately connected to trauma-informed care.
Maintains a robust network of vetted community resources.
Proactively manages the referral process from initiation through successful service linkage.
Interviews clients to establish case history or reviews case histories of referrals to assess needs.
Assesses client needs and develops an appropriate plan, which may include referral to another agency or professional.
Provides crisis intervention and individual, family, and group counseling to clients.
Proactively follows up on all mental health services linkage for clients.
Continuously identifies, vets, and maintains a comprehensive database of therapists.
Monitors and evaluates clients' participation in treatment programs through case management.
Maintains detailed records of clients' activities and provides reports to courts or other agencies upon request.
Follows up on referrals and acts as a liaison between clients, the courts, clinics, employers, and community organizations.
Attends court arraignments and trials.
Prepares statistical and summary reports as requested.
Conducts educational, community relations, prevention, and outreach programs.
Attends meetings and training sessions.
Recommends and assists in implementing corrective actions related to problem areas in overall program.
May supervise and/or train subordinate human services and clerical personnel.
May act as lead worker.
May transport clients or make home visits.
Assists sick or injured senior adults until emergency personnel arrive at the scene.
Performs other related duties as required.