Human Resources Trainer (Managerial Assistant III)

Illinois Secretary of State•Springfield, IL

4d•$5,737 - $10,723•Onsite

About The Position

The Illinois Secretary of State’s Office is hiring a Human Resources Trainer (Managerial Assistant III) for its Personnel Department in Springfield. The position is based in Springfield and reports to the Human Resources Training Supervisor. It performs responsible administrative and sometimes confidential work involving human resources training for new and existing employees across the Office of the Secretary of State, with a focus on leading Springfield New Employee Orientation sessions. The trainer leads the full New Employee Orientation program, which runs 6–7 hours and is held at least twice—and at times four or more times—per month for groups of 5 to 25 new employees. Additional orientations are held during summer months for temporary summer workers. The role also supports colleagues who present parts of the program and handles orientation preparation and follow-up, including employee notifications, training packets, tests and grading, paperwork, and analysis of attendee evaluations. Working with the Lead Training Supervisor and other department personnel, the trainer helps develop, implement, and present additional mandatory and elective training programs, materials, evaluations, and presentation aids. Potential topics include customer service, ethics, sexual harassment, discipline, Right to Know, performance evaluations, attendance monitoring, FMLA, and other leaves. The trainer recommends training improvements and consults with supervisors, trainers, management, and administrative staff to implement them. The role also travels to sites throughout Illinois and performs other related duties as assigned.

Requirements

Education equivalent to completion of four years of college, with coursework in public or business administration.
Three years of responsible professional experience in a public or private organization.
Extensive knowledge of administrative practices and methods.
Working knowledge of departmental operations.
Ability to express complex ideas clearly, orally and in writing.
Ability to develop and maintain satisfactory working relationships with management, other agency representatives, and the general public.
Ability to analyze operational and administrative problems and adopt an effective course of action.
Ability to deal tactfully with confidential, sensitive, or controversial matters.
Ability to exercise independent judgment in operational and personnel management matters and take appropriate corrective action.
Willingness to travel and possession of a valid Illinois driver’s license and insurance.
Ability to present professionally, competently, and engagingly to groups of varying sizes.
Ability to respond to new employees’ questions warmly, empathetically, accurately, and completely.
Strong organization, diligence, and timeliness in preparing for training and completing substantial follow-up paperwork.
Applicants must be lawfully authorized to work in the United States.

Responsibilities

Lead New Employee Orientation sessions in Springfield, including presenting the 6–7-hour program and, when appropriate, working with colleagues to present portions.
Notify new employees about orientation details and prepare training materials and packets for each trainee.
Present and grade the test administered at the end of orientation.
Manage post-orientation paperwork and analyze and summarize attendee evaluations to identify proposed improvements.
Assist the Lead Training Supervisor with developing, implementing, and presenting mandatory and elective training programs for ILSOS employees.
Develop or assist with training materials, evaluations, and selection of presentation aids for topics beyond New Employee Orientation.
Recommend training improvements and confer with supervisors, trainers, management, and administrative staff to implement improvements.
Travel to various locations within Illinois in support of work duties.
Perform other related duties as required or assigned.